Passkey support
Can Atera provide the use of multiple passkeys and/or MFA besides the 2 2FA methods available ? By this, it will provide the technician or admins to further secure their accounts and to better manage SSOs.
Luciano Pena
shared this idea
Hi,
We're excited to inform you that the feature you suggested has been implemented and is now available to all users.
Article on the matter: https://support.atera.com/hc/en-us/articles/25318116876572-Set-up-a-Passkey
Thank you for helping us improve Atera!
Best regards,
The Atera Team
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Christopher McKee
commented
This is now possible
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Adam Lacey
commented
Yes passkey management for multiple devices and platforms is needed! I was told you can only have a single passkey for each device type but it’s more like you can only have one passkey total. I use iPhone, iPad, Windows Desktop, Windows Laptop, MacBook and sometimes login on alternate devices at clients too. Users should be able to manage their own security MFA in the account settings and register as many devices as they need. Providing the user with the ability to manage all MFA would be highly beneficial.
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Brendan Richman
commented
Let's face it, all MFA is a PITA. Vendors such as both Atera and BitWarden could make the experience as user-friendly as possible.
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Chris Ruffin
commented
Currently Atera does not allow registration of a passkey using the Bitwarden password manager browser extension. The passkey is saved to bitwarden, but immediately after Atea reports the device registration failed with "Device registration error | Atera". Could not attach a screenshot.