Bill for tickets that aren't just for resolved/closed
I want to be able to bill my customers for tickets that are resolved/closed because that's just how I bill my customer.
6
votes
abigael abigael
shared this idea
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Eladio Medina
commented
May I suggest creating an OnDemand 'Contract' that allows you to use a rate that will give you the flexibility to bill when needed.
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Gary Dunsworth
commented
We sometimes have project tickets that exceed 1 month and we have clients that want in-progress billing until the project is completed.