Atera mobile app
It would extremely helpful, if the search field, in the mobile app, would also include last logged in username. Just like it does on the Atera web browser. Sometimes we don’t know the agent name, but we do know the end users name, needing help. But searching by username and displaying the agents with that username is a huge time saver on the mobile app. Till we have that common search ability, the app is basically useless to me.
Stephen McFarland
shared this idea
We are happy to inform that based on your ideas, we recently released a new version with the option to search a device by the Last Logged User Name (and by other important parameters).
Thank you for your vote!
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Adam Lacey
commented
Please fix the mobile app. It is mostly unusable. When returning from Splashtop RMM or other apps it changes the navigation location. It often wont load data like passwords or other pages. As a small business and often on my mobile devices (iPad or iPhone) I’m forced to use the web app for even basic functions because the mobile app is so problematic.
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jdassler jdassler
commented
Login in Atera App gives you no option, in case you forgot the Atera Code, as happened to me. I’m locked out