Settings and activity

34 results found

1. Helpdesk agent install automatically when Atera agent gets installed

   41 votes

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   2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stephen McFarland supported this idea  ·  Mar 10, 2025

2. Helpdesk Agent Features

   8 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stephen McFarland supported this idea  ·  Mar 10, 2025

3. More than one device per user

   32 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stephen McFarland supported this idea  ·  Mar 10, 2025

4. Multi-Site Support

   297 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Stephen McFarland supported this idea  ·  Mar 10, 2025

5. Notify when device is back online

   308 votes

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   8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Stephen McFarland supported this idea  ·  Mar 10, 2025

6. Ability to archive retired devices

   307 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Stephen McFarland supported this idea  ·  Mar 10, 2025

7. White label mobile app for your customers

   385 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Stephen McFarland supported this idea  ·  Mar 10, 2025

8. Assign multiple technicians to a ticket

   402 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephen McFarland supported this idea  ·  Mar 10, 2025

9. Need a report to tell me which devices for a customer are eligable for Windows 11

   406 votes

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   10 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Stephen McFarland supported this idea  ·  Mar 10, 2025

10. Live screenshot of device to see user activity

    415 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Stephen McFarland supported this idea  ·  Mar 10, 2025

11. Mobile App Improvements

    739 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Stephen McFarland supported this idea  ·  Mar 10, 2025

12. Deleting comments

    33 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stephen McFarland supported this idea  ·  Mar 10, 2025

13. Free Dashboard Account

    920 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Stephen McFarland supported this idea  ·  Mar 10, 2025

14. Revert Agent Name back to Device Name

    47 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Stephen McFarland supported this idea  ·  Mar 10, 2025

15. Email technician when they have been @ tagged on an internal note of a ticket

    323 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
    How important is this to you?

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    Stephen McFarland supported this idea  ·  Mar 10, 2025

16. Dark Mode

    306 votes

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    10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Stephen McFarland supported this idea  ·  Mar 10, 2025

17. Ability for End User to Run Scripts from Helpdesk Agent

    39 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Stephen McFarland supported this idea  ·  Apr 4, 2024

18. Asset Management: Mass import into Atera.

    39 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Stephen McFarland supported this idea  ·  Apr 4, 2024

19. Agent Status

    23 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Stephen McFarland supported this idea  ·  Apr 4, 2024

20. registry

    8 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Stephen McFarland supported this idea  ·  Apr 4, 2024