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18 results found

  1. Ability for End User to Run Scripts from Helpdesk Agent

    37 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Stephen McFarland supported this idea  · 

  2. Asset Management: Mass import into Atera.

    38 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Stephen McFarland supported this idea  · 

  3. Agent Status

    20 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Stephen McFarland supported this idea  · 

  4. registry

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Stephen McFarland supported this idea  · 

  5. It would be nice if you could have multiple connection to an agent.

    10 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Stephen McFarland supported this idea  · 

  6. For the "Atera Agent uninstall prevention" add an "Uninstallation Code" to Prevent Local Admins from Removing Agent

    18 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Stephen McFarland supported this idea  · 

  7. Number of Displays

    78 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Stephen McFarland supported this idea  · 

  8. Need ability to filter & export tickets by specific number

    17 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephen McFarland supported this idea  · 

  9. Audio alert on PC for client Chat request

    23 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephen McFarland supported this idea  · 

  10. Privacy Mode for Clients

    18 votes

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    3 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephen McFarland supported this idea  · 

  11. Indication of which devices have the helpdesk icon enabled on the devices view

    19 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephen McFarland supported this idea  · 

  12. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Stephen McFarland supported this idea  · 

  13. "Work from Home" Simultaneous Dual-Monitor Support

    223 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Stephen McFarland supported this idea  · 

  14. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Stephen McFarland supported this idea  · 

  15. Merge Agents

    158 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephen McFarland supported this idea  · 

  16. Integration with Direct messages systems

    823 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

  17. Office 365 Integration

    1,542 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Stephen McFarland supported this idea  · 

  18. Mobile Device Management

    2,248 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Stephen McFarland supported this idea  ·