Ability to CC someone when you create a ticket
I would love to be able to add a CC on the new ticket page. I have to create a ticket , open it, have to respond to the ticket and add all the CC people 2 step process. If i could just throw a CC field just on a new ticket creation, that'd be helpful.
34
votes
abigael abigael
shared this idea
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Syazwan Ismail
commented
Yes, i'm evaluating Atera now, this is missing. Atera Admin, this is important, to simplify the support process.