Add Public Holidays for Business hours
There is only option to access business hours but there is no ability to add public holidays in the system which will impact SLA's.
Ability to add public holidays either in the Business hours section or new page.
9
votes
Sandeep H - Cogenesis
shared this idea
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Sandeep H - Cogenesis commented
Hi team, any update on this one?
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aschmitt commented
Holiday Hours to modify regular Business Hours Calendar with Special Hours for Holidays. I have looked all over, and a quick search in the KB doesn't pop anything up. Is there a way we can enter a list of dates for the year, and then modify our hours for those specific dates, and have that override the regular business hours calendar?