Change product family fields required
It would be interesting to change the required fields in the Custom Files>Product family section.
It doesn't make much sense to force you to add Child values to a category.
What would be mandatory is to create the category value and then it would be optional to add child values. Not every time you create a value you want it to have subcategories.
María Sierra
shared this idea
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Wes Gale
commented
yeah, seems unnecessary to have this as we do not use it. would like the option to remove or hide from view as it is just wasted space
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Clyde Troche
commented
It would be great to have the option to remove the Product Family default custom field under Ticket.