Privacy Mode for Clients
Enable a mode where it will prompt the user to allow a remote connection
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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David Yoder commented
This is becoming more important on a regular basis for me. New clients are often very surprised that there is no prompt or warning before letting me onto their system. I understand their concern. I think informing the end user of remote interactive connections is far more important than the inconvenient message box Atera added to the agent install process.
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David Yoder commented
N-Able had a really nice way to remotely connect to endpoints. In my case, I specified a timeout of 15 seconds and then it automatically connected me, but during those 15 seconds the end user was asked if they wanted to allow or reject the remote connection. Something similar in Atera would be great.
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Dan Thomas commented
This is essential working with computers in controlled environments.
It should also log that a prompt appeared, and that the user accepted it so this can be audited later if needed.