Skip to content

Ideas and Feedback

Ideas and Feedback

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

65 results found

  1. It is crucial for us to have a 2FA check when deleting bulk of data, such as a site.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Please change the 2FA method. The current one is really bad

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. When I'm logged in to atera I have access to a lot of sensitive informations. Also it is possible to run commands or open command prompt with admin / root privileges. It would be nice to set an additional layer of authentication. For example before I get access to command prompt or change a script I have to enter my password again. FIDO Keys would also be nice to use. So I can insert my FIDO smart card while I'm using atera and can authenticate myself before I access sensitive informations. Session hijacking would work but cannot get my physical…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Being able to enforce screen lock times in the portal and not by script would be a great way to ensure security and be able to view that status.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Hi,

    If we store our customer's 365 tendency log-in details, we would like to see an option to set up the MFA\2FA and generate the MFA code so that we can improve the security of our customer's accounts.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Can Atera provide the use of multiple passkeys and/or MFA besides the 2 2FA methods available ? By this, it will provide the technician or admins to further secure their accounts and to better manage SSOs.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Configure the IP or FQDN that the API Key can be called from.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. We currently Run Mac, Windows and Linux. A way to pull the Filevault recovery key just like the bitlocker key would be useful when users are traveling and have an issue. You can not always ensure that they have a copy of their key laying around in case of damage that needs to be repaired before they can return home.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. When I get help from support i'm often asked to grant them access. From that time I don't know who is logged on and for how long. I have some sensitive info in my system, i.e. all my customers equipment.

    I trust nobody so I would like to be able to see who is logged on to my system at all times!

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. From all password locations in Atera have a button to send the one time secret password or generate and send a new one. Similar to www.onetimesecret.com.

    For customer contacts passwords, have the option to send to that user or another email the tech enters.

    For other passwords ask for who to send to.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Atera Hosted SIEM: smaller healthcare clinics, they would like to have the SIEM built in. little agent that is on the computer and its only purpose is to record and checks for vulnerability – makes a record of everything you are doing on the computer (Websites you're going into, connected to the shared, used an app to open), sort of like auditing tool. Something that you can use to catch security breach. It’s becoming more and more important.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. ISO 27001 and 27002

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. The possibiliy to store personal passwords of technicians also for themselves - passwords that only the technician should know (personal passwort safe) for Logins on 3rd party portals for example

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. A e-mail notification (maybe with an authentication code) when remote shell actions get executed by a user or process. This way if ever a user account gets hacked they are unable to directly execute actions on the system without user interaction.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I would like the option to permanently stop Atera from asking me to set up biometric logins. I already reset my mfa because it was a significant number of clicks to skip the biometric login and use TOTP instead. Now that I have done this, it still requires an excessive number of clicks to login to the admin console because you have to dismiss the requests to set up biometric login.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. While the risks of ChatGPT and AI are still being identified, Atera should implement an On\Off button, giving organizations the ability to turn off ChatGPT until they are comfortable with the risks.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Allow dashboard notification for users attempting to install their own software, that do not have administrative permissions to do so. Give technicians the ability to review and then authorize installation that would "temporarily" grant admin permissions to that specific instance

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. To obtain custom field data in an automated script, the API Key is required to be in the script in plain text.
    The agent on the end point running the script should already have access to the custom fields in its own asset and parent customer records.
    Please create a Atera Powershell module that can obtain custom field data without requiring the API Key.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. That will be great if you integrate Atera with the Teramind platform (https://www.teramind.co/). They provide user monitoring and threat prevention solutions. They offer the following features

    Security & Compliance
    Insider Threat Prevention
    Employee Monitoring
    Compliance Management
    User & Entity Behavior Analytics (UEBA)
    Behavioral Data Loss Prevention (DLP)
    Insider Fraud Detection

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?