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332 results found

  1. Integration with cloud provider Giacom. They do have an API I believe and integrate with other provides such as Datto. Would be great when ordering 365 licences etc if it could be done direct from the Atera console.

    2 votes

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  2. Mission Control (https://www.missioncontrolnoc.com/) is a North American based help desk and NOC outsourcing service. They currently only support integrations with Syncro and Autotask. We would like to use their services but we don't want to switch to Syncro. It would be extremely helpful it this integration and others were made a priority.

    2 votes

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  3. Integration to Microsoft Business Central. For example Customers, Invoices and Cost.

    2 votes

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  4. Integration with SyncMonkey
    SyncMonkey is a documentation center much like ITGlue.
    SyncMonkey already syncs with Syncro.

    2 votes

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  5. Monitor and Detect Threats before they attack your network infrastructure or systems.

    2 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. Would be nice if the Atera API had the ability to deactivate users just like the front end portion of the website.

    1 vote

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  7. When synchronising contacts, e.g. to BitDefender, not only should the e-mail address of the main contact be pre-filled, but the first name and surname should also be transferred directly.

    1 vote

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  8. When creating a new script using an .msi or .exe, it would be nice to be able to add in another step like adding in a PowerShell script that runs after the .msi or .exe installs.

    1 vote

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  9. Would love a similar integration for MacOS as exists for Windows devices with TeamViewer.

    1 vote

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  10. Go cardless (in the UK) is one of the only ways to set up direct debits (automated monthly payments)
    For customers with contracta this being integrated, even linking their account to the customer and if they cancel it limits there benefits

    1 vote

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  11. please add Bomgar as a remote access integration for existing bomgar users

    1 vote

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  12. Consider an integration for ticket times with www.ontheclock.com

    This request is similar to the request for QuickBooks time already under consideration

    1 vote

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  13. This would be a good app integration, I use this for a number of windows endpoints that are in use by the public use. A reboot and the PC is set back to its original state. They have several offerings, a standard suite and an enterprise suite. This would be a good addition.

    1 vote

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  14. Another push for Freshbooks integration, it looks like its been over 2 years since it was last commented on.
    I don't know if there was an API before, but there definitely is one now:
    https://www.freshbooks.com/api/start
    Hopefully that helps!

    1 vote

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  15. As an end user of Atera, I'd like to suggest the integration of ScribeHow with your knowledge base and the development of a repository for support guides. Implementing ScribeHow could revolutionize how we access and utilize documentation, offering an efficient way to create, maintain, and share detailed, step-by-step visual guides. This enhancement would significantly improve user experience, allowing users like myself to quickly find clear, comprehensible answers to our questions. It promises to foster user independence, reducing the frequency and necessity of direct support inquiries. By adopting this feature, Atera could streamline its information dissemination and troubleshooting support, enriching both…

    1 vote

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  16. Please come out with an integration into on-call systems such as Pager Duty and Ops Genie.

    1 vote

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  17. Would be great to have a direct connection with iDrive's Helpdesk RemotePC. Would be a simple integration and provide an acceptable / affordable alternative remote connection method as SplashTop has its issues and so does AnyDesk.

    1 vote

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  18. It would be nice to have something like Zoho Assist integrated as an alternative to Splashtop SOS, as Zoho even has a free option, which would be perfect for someone who only occasionally needs use an attended log in, and doesn't want to pay for a full Splashtop SOS account.

    1 vote

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  19. Would be great if Atera was able to setup a LDAP server that we can configure windows/mac devices to connect to for OS authentication.

    Something like setting up an OpenLDAP server and using pGina to enable authentication for operating systems. This would eliminate the need for folks like myself having to worry about a AD solution just to manage user accounts for all my clients. That way we can have a global repository for every client and configure permissions accordingly.

    1 vote

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  20. usecure.io integration https://www.usecure.io/

    1 vote

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