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332 results found

  1. Techdata integration

    2 votes

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  2. Carbon Black

    2 votes

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  3. 2 votes

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  4. Backstage access from the devices page. It is nice that ScreenConnect is an option that can be used for connecting to remote devices. However, a great feature of ScreenConnect is the ability to use Backstage, which prevents users from being disturbed when needing to work on their computers. It is available after connecting to a device. Still, it would be nice to have the ability to connect directly into Backstage rather than connecting and then switching over to Backstage. Sometimes, work must be done, and alerting the user isn't always necessary.

    2 votes

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  5. API access with PayPal Manage API credentials to integrate your PayPal account with your online store or shopping cart.

    2 votes

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  6. 2 votes

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  7. MailinBlack Integration

    2 votes

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  8. Grafana for data visualization

    2 votes

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  9. Passbolt integration

    2 votes

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  10. I was amazed to find out that I am not able to convert a Malwarebytes Integration Trial to a paid (non-trial) version/state. I was told by support that I have to wait out the trial period and it will automatically convert. The problem is I have a client with more than 10 endpoints wanting Malwarebytes NOW. The site endpoint limit is 10 workstations during a trial. If I try to convert from Trial to Paid within Malwarebytes OneView, it doesn't work (presumably because of how Atera integrates with Malwarebytes). This sure seems like a silly limitation.

    2 votes

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  11. Bulk select users from AD and delete the ones that are not relevant for imports in Atera.
    With the Active Directory Sync. We load in the system with a bunch of false users. It creates a real mess in the contact list. Deleting them one by one is very long with customers that have thousands of users it become very difficult to manage this.

    Having a way to bulk select users and delete them. Or having an API that can bulk delete based on criteria of email, names, etc.

    2 votes

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  12. Lifecycle Insights Integration

    2 votes

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    • When we deploy Webroot - doesn't seem that Atera is saving the Webroot key that it has for the customer. one click and it would grab the correct key for that customer.
    2 votes

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  13. Integration MYOB = another accounting package. probably the biggest competitor with Xero in Australia.

    2 votes

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  14. Hi, It would be interesting to add JumpCloud (https://jumpcloud.com) as an integration within Atera. Thank you.

    2 votes

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  15. with cybersecurity becoming a major role in the world of msp's have a integration of a seim platform that can bring all of the analytic data into one program would make it easier then we could potentially sort logs between customers and devices to pin point issues

    2 votes

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  16. For remote connection, we like ScreenConnect: we like the option to log on the computer, nice chat system, was not as friendly or easy to use when you are trying to talk to the client.

    2 votes

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  17. AnyDesk for Pro plan

    2 votes

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  18. Integration with Microsoft LAPS
    To gain elevated access to a remote computer, the MS LAPS UI tool must be used to query the temporary password for that system. Once the password is known, it would be great to have it configured within the remote IT support tool to continue.

    2 votes

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  19. Integration with Thirdwall for setting / managing security policies
    https://third-wall.com/features/
    this is about the only feature i miss after moving from connectwise automate to atera

    2 votes

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