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362 results found

  1. Integrate Atera and Webex so when a customer is calling their name automatically pops up

    1 vote

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  2. Atera Team,

    I noticed that Atera integrates seamlessly with Xero, which we currently use. Can Atera's Dev team work on exploring whether integrating Zomentum could further streamline our billing processes, particularly for subscription services like M365 licenses for our customers.

    Given the potential benefits, we would appreciate your insights on this integration and its feasibility. Your prompt response would be greatly valued.

    2 votes

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  3. Allow for direct integration with Intel vPro to allow remote KVM, power control, virtual media, event logs, etc.

    2 votes

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  4. Please integrate with Incident IQ for K12 inventory.

    1 vote

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  5. Why not have an integration with connect secure for easier compliance integration into ticketing system and monitor.

    1 vote

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  6. I would love something native where if a ticket with a particular status is not assigned to a technician after a specific amount of time, it would ring a call group, individual or all people.

    We are currently doing this through some very hackey workarounds.

    3 votes

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  7. Write an API to monitor calls in and out of freepbx so it can auto link to tickets and show the activity in the Ticket. Also could do popup notifications and click to call.

    1 vote

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  8. Are we able to integrate Xcitium security platform

    1 vote

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  9. We would like a more advanced integration of Linux in Atera, specifically the ability for a Linux computer to retrieve SNMP information (like a Windows computer/server). Additionally, the integration of Splashtop on Linux is cumbersome and wastes a lot of time; it needs to be simplified. In our case, we use the RASPBERRY PI for controls, and being able to use the RASPBERRY as an SNMP listening device would be fantastic. Also, we cannot take control via Splashtop on this type of device. We need to be able to do that!

    1 vote

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  10. BambooHR integration to allow automated on/off-boarding of user accounts as well as options for notifications to user account information.

    Couple this with EntraID integration and you would have a seamless flow for user account maintenance.

    1 vote

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  11. Ability to deploy Watchguard EPP from App Center

    2 votes

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  12. We need to have an integration with activetrak

    1 vote

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  13. Deep Instincts should be a cyber security option in the app center with native integration with Atera.

    2 votes

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  14. Gestion des sauvegardes via SYNOLOGY C2 BACKUP depuis ATERA

    6 votes

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  15. Would love to have TrueNAS integrated as another backup solution. It can virtually be installed on any hardware.

    Key Strengths:
    • Data Redundancy & Scalability: Offers ZFS file system, which ensures data integrity and excellent scalability for growing storage needs.
    • Open Source: No licensing costs; highly customizable compared to proprietary solutions like Acronis and Axient.
    • Versatility: Supports multiple protocols like SMB, NFS, iSCSI, and more, making it ideal for varied environments.
    • Virtualization Ready: Can host virtual machines (VMs) and containers, adding more functionality to its core storage features.
    • Cost-Effective: The open-source nature and flexibility of deployment…

    5 votes

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  16. Dear Atera Team,

    Firstly, I’d like to express our gratitude for the incredible value Atera has brought to our business. Your platform has revolutionised how we operate, driving efficiencies across our workflows and empowering us to deliver outstanding support to our customers. It’s been a game-changer for us!

    As enthusiastic users of Atera, we occasionally encounter small challenges where we feel there’s an opportunity to enhance the platform even further. One such area is the management of remote desktop functionality.

    We have a use case where some of our customers require us to have remote access to their devices, while…

    2 votes

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  17. I would love if our existing Asset tracking software was able to integrate in with Atera. This would allow fields to be updated in Asset Panda as we update them in Atera or vice versa.

    3 votes

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  18. It would be important to implement the import of Mib (Managed Information Base) files to Atera
    It would be very useful to improve a lot the use of SNMP.
    Now you work with individual OIDs, if you could import a specifoic MIB per device it would be fabulous.

    4 votes

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  19. Please Provide Integration with BackupAssist. Their Management Interface and software work well and is far less cumbersome and complicated as Acronis.

    6 votes

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  20. Add Huntress to be shown in the Antivirus/Antispyware field. Currently just shows windows defender when Huntress is installed.

    6 votes

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