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326 results found

  1. Audit IT Integration

    5 votes

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  2. T-sheet integration: better time tracking for technicians. The one is Atera is not mature enough.

    1 vote

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  3. Carbon Black

    2 votes

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  4. Cisco back up

    1 vote

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  5. 2 votes

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  6. It would be amazing if you added a project management tool like ClickUp.

    8 votes

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  7. Microsoft Licensing integration

    125 votes

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  8. Allow for device management via Intel AMT to allow remote control of device pre-boot.

    6 votes

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  9. It would be nice to have an API connector for each client that pulled alerts from a tenant giving more of a single pain of glass. It would also allow some level of management of the tenant,

    19 votes

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  10. We used an AV endpoint protection crowdstrike, we need to deploy the app into the computers and add a Customer ID key in the installation.

    3 votes

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  11. Backstage access from the devices page. It is nice that ScreenConnect is an option that can be used for connecting to remote devices. However, a great feature of ScreenConnect is the ability to use Backstage, which prevents users from being disturbed when needing to work on their computers. It is available after connecting to a device. Still, it would be nice to have the ability to connect directly into Backstage rather than connecting and then switching over to Backstage. Sometimes, work must be done, and alerting the user isn't always necessary.

    2 votes

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  12. Tool will scan servers and PCs for sensitive files containing SS#, DL#, Card Info, etc.
    A report will be generated for each device along with a .txt file containing a list of file paths, which could be then feed into a script or encryption system.

    What about a tool which would encrypt sensitive documents and provide key management to end user as well as a back door for IT or designated key custodian.

    26 votes

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  13. Threatlocker has added some more features to their products such as Thirdwall and some more and they are not available in Atera. It would be great if you guys can add those features.

    4 votes

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  14. Integration with Supremo (as team viewer)

    5 votes

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  15. API access with PayPal Manage API credentials to integrate your PayPal account with your online store or shopping cart.

    2 votes

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  16. NEED:
    We need to be able to verify through API the INVOICED (True/False) of any time entry.

    EXPLANATION:
    Currently, the only way to find out whether a billable time entry has been invoiced is to run the "Timesheet Report", export everything (because you can't filter by billable and invoiced status), export to excel and filter.

    WHY:
    We came across multiple instances where we have an old time entry that someone did not make it to invoicing and doesn't show on the invoice batch screen. Being that THE HEART OF MSP business is to bill for time spent, we need to…

    5 votes

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  17. It would be great o have for EU Clients more Integrations available. QuickBooks and Xero are not ready either for DE nor ES Market. Was doing a trial and liked it but its not complaint with the local law, GPRO and general tax reporting API connections. Can we have more integrations like SevDesk, SumUP, Odoo?

    4 votes

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  18. Integrer 1password dans atera/splashtop to be able to fully use 2fA on the remote connection

    1 vote

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  19. Integration into Datto backup and Kaseya spanning would be a nice to have. Not critical.

    8 votes

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  20. Deeper integration with Axcient: Alerts etc

    4 votes

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