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Ideas and Feedback

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55 results found

  1. Ability to filter (hide) individual categories of alerts on the mobile app, like informational, and only see warning and critical.

    2 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  2. Stop notifications after a certain time on the mobile app

    2 votes

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  3. When going into the app, make an option for what opens first. We only need the ticket system and it's a pain for an extra step.

    2 votes

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  4. Mobile app to stop logging out so frequently

    2 votes

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  5. There should be a link from the ticket to click to start navigation to the customer site.

    2 votes

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  6. The Mobile App suppose to have more of iconic than the way it is and a little bit darker background and more of better feature i think that will be awsome

    2 votes

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  7. For most of my team, it would be really helpful to open the mobile app and go straight to tickets vs alerts. Give us the option to select which screen makes most sense to us.

    1 vote

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  8. Fingerprint login after app gas been closed and reopened. No security on Mobile app, if phone is stolen thief has access to all client devices and passwords.

    1 vote

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    1 comment  ·  Mobile App  ·  Admin →
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  9. Ability to select the URL to the device from the password tab using the APP would be useful. It would save having to get the laptop out, especially if you are on the road alot and not near a laptop. Possibly an auto login once the url is selected.

    1 vote

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  10. Unable to select text in the app. Having to use the select text from the Android multitasking menu is clunky at best.

    1 vote

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  11. The mobile app needs to be able to filter on dates as there is no way of filtering to see for example todays arrival tickets, the app and also the online should allow you to specify date ranges and days, idea would to have a pop up calendar so the we are able to choose the dates we would like , there should be a default filter on the mobile app for todays arrival tickets

    1 vote

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  12. Sign in with Mobile app. Also Multiple fingers for authentication.

    1 vote

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  13. It would be cool to be able to view a ticket from the Google Calendar App as a pop out or redirect to the Atera Mobile App, as well as being able to use the mobile app to send a ticket to the calendar or open the the calendar from a ticket that has already been sent to calendar.

    1 vote

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  14. Dear Atera Team,

    I hope this message finds you well. We have been utilizing the Atera mobile application for managing our field technician operations and have found it to be a useful tool in many aspects. However, we have encountered some limitations in the mobile app functionality that have been impeding the efficiency and productivity of our technicians. I would like to provide feedback on two major flaws that we believe need urgent attention and improvement:

    Task Scheduling Limitation:
    Our field technicians heavily rely on the mobile application for task management while they are on the field. However, it appears…

    1 vote

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  15. We should be able to run a script or automation profile against a set of machines.

    For example, I just read about a CVSS10 issue for chrome and would like to be able to update it without opening my laptop.

    1 vote

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