Settings and activity

28 results found

1. Automatically close Alert tickets when resolved

   209 votes

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   17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   TiaanM supported this idea  ·  Dec 2, 2025

2. Refresh all Software Inventory on every device at once instead of one at a time

   25 votes

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   4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   TiaanM supported this idea  ·  Dec 2, 2025

3. Adding the option to append the date of the ticket creation to the ticket number.

   3 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   TiaanM supported this idea  ·  Dec 2, 2025

4. Software Asset Tracking

   20 votes

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   5 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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   TiaanM supported this idea  ·  Dec 2, 2025

5. Customer hand-over

   4 votes

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   0 comments  ·  Ideas and Feedback » Change management  ·  Delete…  ·  Admin →
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   TiaanM supported this idea  ·  Dec 2, 2025

6. Fix Chat

   15 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   TiaanM supported this idea  ·  Dec 2, 2025

7. chat

   17 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   TiaanM supported this idea  ·  Dec 2, 2025

8. Greater variety of basic reports for non power accounts

   1 vote

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   0 comments  ·  Ideas and Feedback » Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   TiaanM shared this idea  ·  Dec 2, 2025

9. Ability to mark devices as "Inactive"

   25 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   TiaanM supported this idea  ·  Dec 2, 2025

10. Less AI, more fixing existing issues?

    30 votes

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    5 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    TiaanM supported this idea  ·  Dec 2, 2025

11. Improve SNMP module (consolidated)

    172 votes

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    56 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    TiaanM supported this idea  ·  Dec 2, 2025

12. Need a report to tell me which devices for a customer are eligable for Windows 11

    426 votes

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    18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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13. Live screenshot of device to see user activity

    431 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    TiaanM supported this idea  ·  Dec 2, 2025

14. SentinelOne Integration

    453 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    TiaanM supported this idea  ·  Dec 2, 2025

15. Office license type

    475 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    TiaanM supported this idea  ·  Dec 2, 2025

16. Sophos Integration

    665 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    TiaanM supported this idea  ·  Dec 2, 2025

17. Mobile App Improvements

    745 votes

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    Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    TiaanM supported this idea  ·  Dec 2, 2025

18. MS Office Updates

    783 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    TiaanM supported this idea  ·  Dec 2, 2025

19. Employee Onboarding/Offboarding Feature

    871 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    TiaanM supported this idea  ·  Dec 2, 2025

20. Free Dashboard Account

    952 votes

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    30 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    TiaanM supported this idea  ·  Dec 2, 2025