Settings and activity

867 results found

1. Tray Icon customisation

   41 votes

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   5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

2. Agent uninstall upon delete

   41 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

3. Ability to split out email into a new ticket

   38 votes

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   2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

4. Approval process workflows

   58 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   Best regards,

   The Atera Team

   Lionel Marais supported this idea  ·  Feb 17, 2025

5. 2FA Using FIDO Security Keys

   38 votes

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   3 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

6. Software install/uninstall email alert

   41 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

7. Automation based on technician reply

   44 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

8. Restrict IP Permissions with subnets or include Geo blocking

   38 votes

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   2 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

9. Ability for End User to Run Scripts from Helpdesk Agent

   40 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

10. External backup to 3rd party - IMMEDIATE ACTION REQUIRED!

    38 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

11. Customer Portal / Service portal suggested improvements (consolidated)

    166 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

12. Automated rules based on Criteria

    43 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

13. Advanced options in IT automation profiles (scan and reboot window)

    40 votes

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    5 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

14. Availability monitoring Threshold

    39 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

15. Color-coded Scheduled tasks dashboard / Calendar

    39 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

16. Add monitoring events, services, process

    41 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

17. Add Software Inventory via API

    42 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

18. Display a pop up message before and after an automation and patch task

    42 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

19. Add Bios date in Auditor Report - help create list of replacement PC

    42 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The
    feature you requested is currently being
    considered for development. Please be patient
    as the process can take a while or even stall to
    make way for other features. We’ll update you
    once it’s been implemented and released!

    Lionel Marais supported this idea  ·  Feb 17, 2025

20. Notes or description section on Invoice

    42 votes

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    5 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025