Settings and activity

63 results found

1. Granular Remote Desktop Settings Per Customer

   4 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Daudet Hernandez supported this idea  ·  Nov 27, 2025

2. Allow More Granular Control Over Remote Access

   3 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Daudet Hernandez supported this idea  ·  Nov 27, 2025

3. google chat

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Daudet Hernandez supported this idea  ·  Nov 27, 2025

4. Fix Chat

   15 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Daudet Hernandez supported this idea  ·  Nov 27, 2025

5. Remote Connection Report

   163 votes

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   14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Daudet Hernandez supported this idea  ·  Nov 27, 2025

6. Label printing for assett management

   70 votes

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   4 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Daudet Hernandez supported this idea  ·  Nov 27, 2025

7. Ability to mark devices as "Inactive"

   39 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Daudet Hernandez supported this idea  ·  Nov 27, 2025

8. Need a report to tell me which devices for a customer are eligable for Windows 11

   430 votes

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   18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Daudet Hernandez supported this idea  ·  Nov 27, 2025

9. contract

   1 vote

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   0 comments  ·  Ideas and Feedback » Customers  ·  Edit…  ·  Delete…  ·  Admin →
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   Daudet Hernandez shared this idea  ·  Nov 28, 2024

10. Include network mapping

    110 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Daudet Hernandez supported this idea  ·  Nov 28, 2024

11. Create/Upload Visio Map and Link endpoints to Geographic Location

    4 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Daudet Hernandez supported this idea  ·  Nov 28, 2024

12. Project Ticket

    247 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Daudet Hernandez supported this idea  ·  Nov 28, 2024

13. Ticket Checklist

    317 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Daudet Hernandez supported this idea  ·  Nov 28, 2024

14. Assign multiple technicians to a ticket

    414 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Daudet Hernandez supported this idea  ·  Nov 28, 2024

15. Merge tickets automatically if they include RE: or FW: and ticket contact is recipient or cc'd

    30 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Daudet Hernandez supported this idea  ·  Nov 28, 2024

16. Email technician when they have been @ tagged on an internal note of a ticket

    332 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Daudet Hernandez supported this idea  ·  Nov 28, 2024

17. Allow for customization of columns on ticketing screen

    355 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Daudet Hernandez supported this idea  ·  Nov 28, 2024

18. Geo lock Access

    21 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Daudet Hernandez supported this idea  ·  Nov 28, 2024

19. External backup to 3rd party - IMMEDIATE ACTION REQUIRED!

    39 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Daudet Hernandez supported this idea  ·  Nov 28, 2024

20. Atera Back up

    65 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Daudet Hernandez supported this idea  ·  Nov 28, 2024