Settings and activity

27 results found

1. SNMP v3

   33 votes

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   3 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  May 23, 2024

2. Assign multiple technicians to a ticket

   401 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Robert commented  ·  Apr 5, 2024  ·  Edit…  ·  Delete…

   Three years to START development on a feature considered necessary by most ticketing software standards. Oh boy I must have a fun experience ahead of me as we transition to Atera...

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   Robert supported this idea  ·  Apr 5, 2024

3. Edit Ticket Notes

   247 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Robert commented  ·  Apr 5, 2024  ·  Edit…  ·  Delete…

   This really hasn't been implemented after nearly 3 years from the initial suggestion? It's a simple edit feature that has been commonplace since the early 2000's and is present in every single ticketing competitor on the market... the fact that we even have to vote on this is laughable. Big red flag for Atera, certainly second guessing this software now.

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   Robert supported this idea  ·  Mar 21, 2024

4. Synology Active Backup Monitoring

   390 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Apr 5, 2024

5. Dark Mode

   303 votes

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   10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Apr 5, 2024

6. Dark mode view for the agera app Android and IOS please

   90 votes

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   4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Apr 5, 2024

7. Change management

   160 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Apr 5, 2024

8. Need a report to tell me which devices for a customer are eligable for Windows 11

   405 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Apr 5, 2024

9. Live screenshot of device to see user activity

   414 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Apr 5, 2024

10. Custom Ticket Fields - Hidden Indicator

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Apr 4, 2024
    Robert shared this idea  ·  Mar 21, 2024

11. Project Ticket

    240 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Apr 1, 2024

12. Ticket Checklist

    299 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Apr 1, 2024

13. Password Manager

    310 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Mar 22, 2024

14. Atera Dark Mode

    1,755 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Mar 22, 2024

15. Assign default values to form templates

    20 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Mar 21, 2024

16. Tickets reordering

    29 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Mar 21, 2024

17. merging tickets

    62 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Mar 21, 2024

18. Email technician when they have been @ tagged on an internal note of a ticket

    323 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Mar 21, 2024

19. Single Sign on for all Plans

    34 votes

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    2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Mar 15, 2024

20. more customisation of portal

    22 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Mar 15, 2024