Settings and activity

63 results found

1. Ability to attach photos to cases on Mobile app

   22 votes

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   1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Nov 7, 2025

2. Ability to mark devices as "Inactive"

   30 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Chris Benjamin supported this idea  ·  Nov 7, 2025

3. Request for Robust Agent Self-Upgrade Mechanism

   50 votes

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   5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Nov 7, 2025

4. Text Message (SMS) Alerts

   42 votes

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   9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 22, 2025

5. Ticket splitting

   22 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 22, 2025

6. Live screenshot of device to see user activity

   435 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Chris Benjamin supported this idea  ·  Apr 22, 2025

7. Deleting comments

   42 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 22, 2025

8. ticket timer auto stop

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 22, 2025

9. Patch management

   83 votes

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   7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

10. Powershell & CMD.exe Launch Options

    75 votes

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    9 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

11. Additional information on why a script failed

    99 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

12. knowbe4

    46 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Chris Benjamin supported this idea  ·  Apr 30, 2024

13. Splashtop SOS

    224 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Chris Benjamin supported this idea  ·  Apr 30, 2024

14. Automatically close Alert tickets when resolved

    210 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

15. User deletion

    45 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

16. HTTP / HTTPs Admin Portals for Devices

    78 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

17. Dark mode view for the agera app Android and IOS please

    96 votes

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    4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

18. Microsoft Licensing integration

    198 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

19. Password Manager

    317 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

20. Update Chocolatey Script to a newer version

    219 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024