Settings and activity

63 results found

1. Schedule existing tickets

   200 votes

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   25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Jun 12, 2026

2. Ability to attach photos to cases on Mobile app

   22 votes

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   1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Nov 7, 2025

3. Ability to mark devices as "Inactive"

   52 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Chris Benjamin supported this idea  ·  Nov 7, 2025

4. Request for Robust Agent Self-Upgrade Mechanism

   76 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   
   

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   
   

   Best regards,

   The Atera Team

   Chris Benjamin supported this idea  ·  Nov 7, 2025

5. Text Message (SMS) Alerts

   50 votes

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   11 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 22, 2025

6. Ticket splitting

   22 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 22, 2025

7. Live screenshot of device to see user activity

   443 votes

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   10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Chris Benjamin supported this idea  ·  Apr 22, 2025

8. Deleting comments

   46 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 22, 2025

9. ticket timer auto stop

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 22, 2025

10. Patch management

    86 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

11. Powershell & CMD.exe Launch Options

    75 votes

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    9 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

12. Additional information on why a script failed

    99 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

13. knowbe4

    48 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Chris Benjamin supported this idea  ·  Apr 30, 2024

14. Splashtop SOS

    226 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Chris Benjamin supported this idea  ·  Apr 30, 2024

15. Automatically close Alert tickets when resolved

    217 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

16. User deletion

    46 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

17. HTTP / HTTPs Admin Portals for Devices

    78 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

18. Dark mode view for the Atera app Android and IOS please

    97 votes

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    4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

19. Microsoft Licensing integration

    202 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

20. Password Manager

    320 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024