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40 results found

  1. Add Microsoft Defender integration

    340 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mehran Ajaz supported this idea  · 

  2. Send system information with Helpdesk Agent support tickets

    268 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Mehran Ajaz supported this idea  · 

  3. Ability to archive retired devices

    301 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mehran Ajaz supported this idea  · 

  4. Multi-Site Support

    294 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Mehran Ajaz supported this idea  · 

  5. Search bar enhancements

    290 votes

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    Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Mehran Ajaz supported this idea  · 

  6. Assign multiple technicians to a ticket

    397 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Mehran Ajaz supported this idea  · 

  7. Revamped Helpdesk Agent

    338 votes

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    Under Review  ·  55 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Mehran Ajaz supported this idea  · 

  8. Mobile App Improvements

    722 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Mehran Ajaz supported this idea  · 

  9. Employee Onboarding/Offboarding Feature

    855 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Mehran Ajaz supported this idea  · 

  10. Atera Dark Mode

    1,731 votes

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    Under Review  ·  101 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Mehran Ajaz supported this idea  · 
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    Mehran Ajaz commented  · 

    Is there an update on this?

  11. Alert when agent uninstalled

    1,465 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  12. Battery Health Report

    267 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  13. Improved Customized Dashboard

    1,551 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  14. Multiple Support Addresses

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz shared this idea  · 

  15. Password Manager

    307 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  16. regedit

    57 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  17. Add ability to remove technicians

    126 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  18. Warranty Information Collection

    506 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  19. Number of Displays

    84 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  20. Password protect the Atera agent from end-user uninstalls

    1,594 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    An error occurred while saving the comment
    Mehran Ajaz commented  · 

    Is there an update on this?

    An error occurred while saving the comment
    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 
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