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37 results found

  1. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Mehran Ajaz supported this idea  · 

  2. Ability to archive retired devices

    323 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Mehran Ajaz supported this idea  · 

  3. Multi-Site Support

    413 votes

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    36 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Mehran Ajaz supported this idea  · 

  4. Assign multiple technicians to a ticket

    417 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mehran Ajaz supported this idea  · 

  5. Revamped Helpdesk Agent

    346 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Mehran Ajaz supported this idea  · 

  6. Mobile App Improvements

    758 votes

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    42 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Mehran Ajaz supported this idea  · 

  7. Employee Onboarding/Offboarding Feature

    884 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Mehran Ajaz supported this idea  · 

  8. Dark Mode

    1,943 votes

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    125 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Mehran Ajaz supported this idea  · 
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    Mehran Ajaz commented  · 

    Is there an update on this?

  9. Alert when agent uninstalled

    1,499 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  10. Battery Health Report

    274 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  11. Improved Customized Dashboard

    1,574 votes

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    52 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  12. Password Manager

    320 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  13. regedit

    60 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  14. Add ability to remove technicians

    130 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  15. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    822 votes

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    41 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  16. Number of Displays

    92 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 

  17. Password protect the Atera agent from end-user uninstalls

    1,648 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Mehran Ajaz commented  · 

    Is there an update on this?

    An error occurred while saving the comment
    Mehran Ajaz commented  · 

    Is there an update on this?

    Mehran Ajaz supported this idea  · 
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