Settings and activity

43 results found

1. Network documentation and diagrams section

   86 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Nov 5, 2024

2. Ability to preview ticket attachment in browser + on ticket view

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Nov 5, 2024

3. desktop thumbnail preview image

   9 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Nov 5, 2024

4. file transfer

   18 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Nov 5, 2024

5. Inline picture viewer

   7 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Nov 5, 2024

6. merging tickets

   62 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Jun 6, 2024

7. Office license type

   467 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Jun 6, 2024

8. Live screenshot of device to see user activity

   416 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Jun 6, 2024

9. Allow for customization of columns on ticketing screen

   338 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Jun 6, 2024

10. Email technician when they have been @ tagged on an internal note of a ticket

    324 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Jun 6, 2024

11. Ubiquiti Integration

    928 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Mixon commented  ·  Jun 6, 2024  ·  Edit…  ·  Delete…

    This would be amazing, all of our managed clients use Ubiquiti

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    Michael Mixon supported this idea  ·  Apr 24, 2024

12. calendar dashboard

    39 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Jun 6, 2024

13. Chrombook remote support

    30 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  May 13, 2024

14. Improved Billing

    278 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

15. Notify when device is back online

    309 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

16. Multi-Site Support

    297 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

17. White label mobile app for your customers

    385 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

18. Mobile App Improvements

    740 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

19. Employee Onboarding/Offboarding Feature

    865 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

20. Documentation Management

    1,251 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024