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39 results found

  1. Network documentation and diagrams section

    86 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Michael Mixon supported this idea  · 

  2. PDF Preview Window

    163 votes

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    9 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Michael Mixon supported this idea  · 

  3. desktop thumbnail preview image

    9 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Michael Mixon supported this idea  · 

  4. file transfer

    19 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Michael Mixon supported this idea  · 

  5. merging tickets

    63 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Michael Mixon supported this idea  · 

  6. Office license type

    471 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Michael Mixon supported this idea  · 

  7. Live screenshot of device to see user activity

    424 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Michael Mixon supported this idea  · 

  8. Allow for customization of columns on ticketing screen

    349 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Michael Mixon supported this idea  · 

  9. Email technician when they have been @ tagged on an internal note of a ticket

    327 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Michael Mixon supported this idea  · 

  10. Ubiquiti Integration

    946 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    An error occurred while saving the comment
    Michael Mixon commented  · 

    This would be amazing, all of our managed clients use Ubiquiti

    Michael Mixon supported this idea  · 

  11. calendar dashboard

    39 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Michael Mixon supported this idea  · 

  12. Chrombook remote support

    30 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Michael Mixon supported this idea  · 

  13. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Michael Mixon supported this idea  · 

  14. Notify when device is back online

    310 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Michael Mixon supported this idea  · 

  15. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Michael Mixon supported this idea  · 

  16. White label mobile app for your customers

    388 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Michael Mixon supported this idea  · 

  17. Mobile App Improvements

    742 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Michael Mixon supported this idea  · 

  18. Employee Onboarding/Offboarding Feature

    867 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Michael Mixon supported this idea  · 

  19. Documentation Management

    1,252 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Michael Mixon supported this idea  · 

  20. Office 365 Integration

    1,583 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Michael Mixon supported this idea  · 
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