Settings and activity

39 results found

1. Network documentation and diagrams section

   87 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Nov 5, 2024

2. PDF Preview Window

   175 votes

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   10 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! The feature you suggested is going through final QA stages and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   Best regards,

   The Atera Team

   
   

   Michael Mixon supported this idea  ·  Nov 5, 2024

3. desktop thumbnail preview image

   9 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Nov 5, 2024

4. file transfer

   19 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Nov 5, 2024

5. merging tickets

   63 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Jun 6, 2024

6. Office license type

   475 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Michael Mixon supported this idea  ·  Jun 6, 2024

7. Live screenshot of device to see user activity

   431 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Michael Mixon supported this idea  ·  Jun 6, 2024

8. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Jun 6, 2024

9. Email technician when they have been @ tagged on an internal note of a ticket

   330 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Jun 6, 2024

10. Ubiquiti Integration

    953 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    An error occurred while saving the comment
    Michael Mixon commented  ·  Jun 6, 2024  ·  Edit…  ·  Delete…

    This would be amazing, all of our managed clients use Ubiquiti

    Save Submitting...
    Michael Mixon supported this idea  ·  Apr 24, 2024

11. Color-coded Scheduled tasks dashboard / Calendar

    39 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Jun 6, 2024

12. Chrombook remote support

    30 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  May 13, 2024

13. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

14. Notify when device is back online

    379 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

15. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

16. White label mobile app for your customers

    389 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

17. Mobile App Improvements

    746 votes

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    Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

18. Employee Onboarding/Offboarding Feature

    871 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

19. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

20. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024