Settings and activity

41 results found

1. Network documentation and diagrams section

   86 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Nov 5, 2024

2. PDF Preview Window

   157 votes

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   9 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Michael Mixon supported this idea  ·  Nov 5, 2024

3. desktop thumbnail preview image

   9 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Nov 5, 2024

4. file transfer

   18 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Nov 5, 2024

5. merging tickets

   62 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Jun 6, 2024

6. Office license type

   468 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Jun 6, 2024

7. Live screenshot of device to see user activity

   417 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Jun 6, 2024

8. Allow for customization of columns on ticketing screen

   341 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Jun 6, 2024

9. Email technician when they have been @ tagged on an internal note of a ticket

   325 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Mixon supported this idea  ·  Jun 6, 2024

10. Ubiquiti Integration

    931 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Mixon commented  ·  Jun 6, 2024  ·  Edit…  ·  Delete…

    This would be amazing, all of our managed clients use Ubiquiti

    Save Submitting...
    Michael Mixon supported this idea  ·  Apr 24, 2024

11. calendar dashboard

    39 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Jun 6, 2024

12. Chrombook remote support

    30 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  May 13, 2024

13. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

14. Notify when device is back online

    309 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

15. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

16. White label mobile app for your customers

    385 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

17. Mobile App Improvements

    740 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

18. Employee Onboarding/Offboarding Feature

    866 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

19. Documentation Management

    1,251 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024

20. Office 365 Integration

    1,573 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Mixon supported this idea  ·  Apr 24, 2024