Settings and activity

45 results found

1. Integrate 3rd Party App for EU (DE + ES) Accounting Software

   9 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Support Beuth IT Service supported this idea  ·  May 10, 2024

2. lexoffice integration

   20 votes

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   6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Support Beuth IT Service supported this idea  ·  May 10, 2024

3. Allow for customization of columns on ticketing screen

   315 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Beuth IT Service supported this idea  ·  Apr 15, 2024

4. WhatsApp Integration

   28 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Support Beuth IT Service supported this idea  ·  Apr 2, 2024

5. Multi-tenant customer management

   11 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Support Beuth IT Service supported this idea  ·  Mar 12, 2024

6. Warranty Information Collection

   504 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Support Beuth IT Service supported this idea  ·  Mar 12, 2024

7. Integration with UniFi Cloud

   960 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Support Beuth IT Service supported this idea  ·  Mar 12, 2024

8. Network Discovery: Security Audit

   957 votes

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   Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Support Beuth IT Service supported this idea  ·  Mar 12, 2024

9. MS Office Updates

   738 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Support Beuth IT Service supported this idea  ·  Mar 12, 2024

10. Hardware inventory

    610 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Support Beuth IT Service supported this idea  ·  Mar 12, 2024

11. Ubiquiti Integration

    887 votes

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    7 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Support Beuth IT Service supported this idea  ·  Mar 12, 2024

12. Network documentation and diagrams section

    84 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Support Beuth IT Service supported this idea  ·  Mar 12, 2024

13. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    177 votes

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    27 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support Beuth IT Service supported this idea  ·  Mar 12, 2024

14. Alert when agent uninstalled

    1,457 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Support Beuth IT Service supported this idea  ·  Jul 6, 2023

15. Ping Probe: Detecting Network / Internet Stability

    1 vote

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    0 comments  ·  Ideas and Feedback » Devices  ·  Edit…  ·  Delete…  ·  Admin →
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    Support Beuth IT Service shared this idea  ·  Jul 6, 2023

16. Integrate Whatsapp for messaging with client's on tickets would be great

    25 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Support Beuth IT Service supported this idea  ·  Feb 16, 2023

17. Synology Active Backup Monitoring

    385 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Support Beuth IT Service supported this idea  ·  Feb 13, 2023

18. password generator

    71 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support Beuth IT Service supported this idea  ·  Feb 13, 2023

19. Wake on Lan automation

    114 votes

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    9 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support Beuth IT Service supported this idea  ·  Feb 13, 2023

20. Hypervisor monitoring and management

    127 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support Beuth IT Service supported this idea  ·  Feb 13, 2023