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20 results found

  1. import tickets from zendesk

    9 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Sherwin Faryabi supported this idea  · 

  2. Hiding Atera, Anydesk or splashtop Icons in system tray

    67 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Sherwin Faryabi supported this idea  · 

  3. Notification to customer/client about ongoing connection

    61 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Sherwin Faryabi supported this idea  · 

  4. Splashtop Multiple Concurrent Sessions

    16 votes

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    1 comment  ·  Ideas and Feedback  ·  Admin →
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    Sherwin Faryabi supported this idea  · 

  5. Splashtop notification when logged in

    15 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Sherwin Faryabi supported this idea  · 

  6. Splashtop Hidden Remote Access

    48 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Sherwin Faryabi supported this idea  · 

  7. Splashtop SOS

    224 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Sherwin Faryabi supported this idea  · 

  8. Free Dashboard Account

    955 votes

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    31 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Sherwin Faryabi supported this idea  · 

  9. Allow for customization of columns on ticketing screen

    353 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sherwin Faryabi supported this idea  · 

  10. Ubiquiti Integration

    958 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Sherwin Faryabi supported this idea  · 

  11. Dark Mode

    1,909 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Sherwin Faryabi supported this idea  · 

  12. Ability to assign a contact to multiple devices for work from home

    174 votes

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    9 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Sherwin Faryabi supported this idea  · 

  13. Office 365 Integration

    1,589 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Sherwin Faryabi supported this idea  · 

  14. Multiple devices per contact

    143 votes

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    21 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team


    An error occurred while saving the comment
    Sherwin Faryabi commented  · 

    This is a critical feature to our business and seems very basic. Can you please add this feature in a future release.

    Sherwin Faryabi supported this idea  · 

  15. Install on iOS and Android

    137 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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  16. Integration with UniFi Cloud

    1,001 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Sherwin Faryabi supported this idea  · 

  17. Improved Customized Dashboard

    1,568 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Sherwin Faryabi supported this idea  · 

  18. Password protect the Atera agent from end-user uninstalls

    1,619 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Sherwin Faryabi supported this idea  · 

  19. Mobile Device Management

    2,306 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Sherwin Faryabi supported this idea  · 

  20. Alert when agent uninstalled

    1,491 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Sherwin Faryabi supported this idea  ·