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60 results found

  1. Mac monitoring agent for SNMP

    3 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    FBS shared this idea  · 

  2. Mac agent improvement

    33 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    FBS supported this idea  · 

  3. Response from a CC on ticket

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    FBS shared this idea  · 

  4. Ticket Standard Response

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    FBS supported this idea  · 

  5. Ability to CC someone when you create a ticket

    34 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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  6. Allow CC for Tickets created from the Portal

    33 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    FBS supported this idea  · 

  7. Notify when device is back online

    297 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    FBS commented  · 

    I already have this feature.

  8. Install agent on Synology, QNAP or Raspberry Pi

    343 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    FBS supported this idea  · 

  9. Add Microsoft Defender integration

    324 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    FBS supported this idea  · 

  10. Office 365 Integration

    1,541 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    FBS supported this idea  · 

  11. Improved Customized Dashboard

    1,542 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    FBS commented  · 

    This is huge. I have a display TV that is meant to display tickets but also device status. Right now the "dashboard" is really only good for using on your primary help desk computer, and not really helpful as a dashboard for a company wide display. It would be helpful to have more RMM features on the dashboard, as well as creating it full screen without the menu bar on the left side (even collapsed it is not really needed).

    FBS supported this idea  · 

  12. Zoho Invoice Integration

    11 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
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    FBS supported this idea  · 

  13. Zoho One Integration

    13 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  14. Allow More White Label Options

    432 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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  15. Integration with UniFi Cloud

    941 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    FBS supported this idea  · 

  16. Network Discovery: Security Audit

    946 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    FBS supported this idea  · 

  17. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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  18. SNMP: MIB import instead of manual OID typing

    1,011 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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  19. Documentation Management

    1,224 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  20. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    FBS supported this idea  · 
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