Settings and activity

60 results found

1. Mac monitoring agent for SNMP

   3 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   FBS shared this idea  ·  Sep 28, 2022

2. Mac agent improvement

   35 votes

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   2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 28, 2022

3. Response from a CC on ticket

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   FBS shared this idea  ·  Sep 27, 2022

4. Ticket Standard Response

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 27, 2022

5. Ability to CC someone when you create a ticket

   38 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 27, 2022

6. Allow CC for Tickets created from the Portal

   39 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 27, 2022

7. Notify when device is back online

   309 votes

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   8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   FBS commented  ·  Sep 27, 2022  ·  Edit…  ·  Delete…

   I already have this feature.

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8. Install agent on Synology, QNAP or Raspberry Pi

   367 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 27, 2022

9. Add Microsoft Defender integration

   355 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 27, 2022

10. Office 365 Integration

    1,581 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    FBS supported this idea  ·  Sep 27, 2022

11. Improved Customized Dashboard

    1,562 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    FBS commented  ·  Sep 27, 2022  ·  Edit…  ·  Delete…

    This is huge. I have a display TV that is meant to display tickets but also device status. Right now the "dashboard" is really only good for using on your primary help desk computer, and not really helpful as a dashboard for a company wide display. It would be helpful to have more RMM features on the dashboard, as well as creating it full screen without the menu bar on the left side (even collapsed it is not really needed).

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    FBS supported this idea  ·  Sep 14, 2022

12. Zoho Invoice Integration

    11 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    FBS supported this idea  ·  Sep 14, 2022

13. Zoho One Integration

    14 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    FBS supported this idea  ·  Sep 14, 2022

14. Allow More White Label Options

    437 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    FBS supported this idea  ·  Sep 14, 2022

15. Integration with UniFi Cloud

    988 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    FBS supported this idea  ·  Sep 14, 2022

16. Network Discovery: Security Audit

    970 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    FBS supported this idea  ·  Sep 14, 2022

17. Dark Mode

    1,891 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    FBS supported this idea  ·  Sep 14, 2022

18. SNMP: MIB import instead of manual OID typing

    1,030 votes

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    23 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    FBS supported this idea  ·  Sep 14, 2022

19. Documentation Management

    1,252 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    FBS supported this idea  ·  Sep 14, 2022

20. Password protect the Atera agent from end-user uninstalls

    1,612 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    FBS supported this idea  ·  Sep 14, 2022