Settings and activity

55 results found

1. Ability to CC someone when you create a ticket

   39 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 27, 2022

2. Allow CC for Tickets created from the Portal

   40 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 27, 2022

3. Install agent on Synology, QNAP or Raspberry Pi

   372 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 27, 2022

4. Add Microsoft Defender integration

   359 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 27, 2022

5. Office 365 Integration

   1,587 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 27, 2022

6. Improved Customized Dashboard

   1,565 votes

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   50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   FBS commented  ·  Sep 27, 2022  ·  Edit…  ·  Delete…

   This is huge. I have a display TV that is meant to display tickets but also device status. Right now the "dashboard" is really only good for using on your primary help desk computer, and not really helpful as a dashboard for a company wide display. It would be helpful to have more RMM features on the dashboard, as well as creating it full screen without the menu bar on the left side (even collapsed it is not really needed).

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   FBS supported this idea  ·  Sep 14, 2022

7. Zoho Invoice Integration

   11 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 14, 2022

8. Zoho One Integration

   14 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 14, 2022

9. Allow More White Label Options

   438 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   FBS supported this idea  ·  Sep 14, 2022

10. Integration with UniFi Cloud

    997 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    FBS supported this idea  ·  Sep 14, 2022

11. Network Discovery: Security Audit

    973 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    FBS supported this idea  ·  Sep 14, 2022

12. Dark Mode

    1,904 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    FBS supported this idea  ·  Sep 14, 2022

13. SNMP: MIB import instead of manual OID typing

    1,035 votes

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    26 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    FBS supported this idea  ·  Sep 14, 2022

14. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    FBS supported this idea  ·  Sep 14, 2022

15. Password protect the Atera agent from end-user uninstalls

    1,618 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    FBS supported this idea  ·  Sep 14, 2022