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  1. 16 votes

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    Jens Klar commented  · 

    When tickets are created by a customer contact and an agent is assigned, all of the contact's other tickets will have their agent changed. There are contacts who use multiple devices. Therefore, this should be adjusted immediately. Because that's just too cumbersome. At the moment it's better if I don't assign an agent to the ticket.

    Jens Klar supported this idea  · 
  2. 130 votes

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    Jens Klar supported this idea  · 
  3. 378 votes

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    Jens Klar commented  · 

    Hello, I have 3 scripts for Adaptec, LSI and Intel RAID. The tests so far have been quite successful. These check the status of the RAID, temperature and drives. Unfortunately I don't know how I can get Atera to report an alarm if there is an error. If anyone here is fit in the topic, he is welcome to contact me for exchange. Tried to upload the scripts to Atera but got blocked for no reason.

    Jens Klar supported this idea  · 
  4. 1,251 votes

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    Jens Klar supported this idea  · 
  5. 128 votes

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    Jens Klar supported this idea  · 
  6. 424 votes

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    Jens Klar supported this idea  · 
  7. 309 votes

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    Jens Klar supported this idea  · 
  8. 351 votes

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    Jens Klar supported this idea  · 
  9. 363 votes

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    Jens Klar supported this idea  · 
  10. 1,610 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jens Klar supported this idea  · 
  11. 1,559 votes

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    Jens Klar supported this idea  · 
  12. 2,292 votes

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    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Jens Klar supported this idea  · 
  13. 242 votes

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    Jens Klar supported this idea  · 
  14. 301 votes

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    Jens Klar supported this idea  · 
  15. 402 votes

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    Jens Klar supported this idea  · 
  16. 60 votes

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    Jens Klar supported this idea  · 
  17. 219 votes

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    Jens Klar supported this idea  ·