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126 results found

  1. Customize Snippet

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  2. More Snippets

    8 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  3. customise message sent after customer signs.

    7 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Tegel - technischer Support commented  · 

    The time entries should be shown on the signature screen. After the customer has signed, the tech should be able to send the signed timesheet as a PDF file

    Tegel - technischer Support supported this idea  · 

  4. Devices Tab

    95 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  5. create contact and assign multiple devices to that contact

    33 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  6. Assigning devices to a ticket instead of a contact

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  7. Assign Multiple Contacts for a single Device

    20 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  8. Ability to assign a device to a ticket regardless of contact

    15 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  9. Office 365 Integration

    1,501 votes

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    Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  10. Password protect the Atera agent from end-user uninstalls

    1,536 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Tegel - technischer Support supported this idea  · 

  11. Mobile Device Management

    2,198 votes

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    85 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Tegel - technischer Support supported this idea  · 

  12. Allow multiple WFH users to remotely access a computer

    35 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  13. Multiple api keys per account

    45 votes

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    3 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  14. View multiple screens on Splashtop at the same time.

    636 votes

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    33 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Tegel - technischer Support supported this idea  · 

  15. Uninstall common software from multiple devices

    33 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  16. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    163 votes

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    26 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  17. Work from Home report

    43 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  18. Possibility of having same email address for 2 contacts

    10 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  19. Restrict IP Permissions with subnets or include Geo blocking

    37 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  20. 2FA Using FIDO Security Keys

    17 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Tegel - technischer Support supported this idea  · 
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