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81 results found

  1. Allow end users to attach files/images to tickets.

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Harry Bagg shared this idea  · 

  2. Option to add picture of device

    2 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  3. Allow creating folders within My Scripts

    10 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

    Harry Bagg supported this idea  · 

  4. Reassess the new UI

    7 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  5. Ability to embed or insert video in tickets or KB's

    19 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Harry Bagg supported this idea  · 

  6. Navigating between pages

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  7. Give us the ability to customize the GUI theme.

    9 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  8. per user new look

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  9. Return classic features to new UI ticket page

    11 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  10. Feature Roadmap

    29 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  11. Choose number of devices to view per page

    163 votes

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    5 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Harry Bagg supported this idea  · 

  12. Server and VM Monitoring and Managemen for AD

    292 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Harry Bagg supported this idea  · 

  13. Notify when device is back online

    284 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Harry Bagg supported this idea  · 

  14. Ability to archive retired devices

    288 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Harry Bagg supported this idea  · 

  15. Assign multiple technicians to a ticket

    372 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Harry Bagg supported this idea  · 

  16. Revamped Helpdesk Agent

    330 votes

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    Under Review  ·  53 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Harry Bagg supported this idea  · 

  17. Mobile App Improvements

    683 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Harry Bagg supported this idea  · 

  18. Atera Dark Mode

    1,635 votes

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    Under Review  ·  82 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  19. Password protect the Atera agent from end-user uninstalls

    1,538 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Harry Bagg supported this idea  · 

  20. Improved Customized Dashboard

    1,512 votes

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    Under Review  ·  48 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Harry Bagg supported this idea  · 
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