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75 results found

  1. Broadcast a message / also ability to scheduled a broadcast message.

    44 votes

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    9 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Harry Bagg commented  · 

    This will allow the IT-Dpt to notify users of things, say the office's antivirus is being changed to another. Just send a pop-up to the screens to remind them to keep their machines on when they leave so the IT-Dpt can use scripts while they're out of the office so no one's work gets disrupted :)

    Harry Bagg supported this idea  · 

  2. Scheduled Pop Up on Customers desktop for reminder

    15 votes

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    3 comments  ·  Ideas and Feedback  ·  Admin →
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    Harry Bagg supported this idea  · 

  3. Ability for End User to Run Scripts from Helpdesk Agent

    40 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Harry Bagg supported this idea  · 

  4. Free Dashboard Account

    948 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Harry Bagg supported this idea  · 

  5. Atera should provide generic 'How To' KB articles for the common user so we, the MSP, don't have to start from scratch.

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Harry Bagg supported this idea  · 

  6. search device custom fields

    19 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Harry Bagg supported this idea  · 

  7. Mobile app: see which servers are offline

    4 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Harry Bagg supported this idea  · 

  8. Include the Agent Name in the Title for Browser Tab

    33 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  9. Allow for customization of columns on ticketing screen

    351 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Harry Bagg supported this idea  · 

  10. Not a feature, Atera should fix it so that page data is cached, and still there when you click on add contact for example in a Ticket

    9 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  11. Old UI Layout With The New Features

    7 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  12. It would be nice to be able to choose which page comes up immediately when you log in, for instance to see Tickets rather than Dashboard.

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  13. Add next/previous button on ticket view

    6 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  14. UI Scaling, Fonts

    12 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  15. hide things not in my subscription

    15 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  16. Ticketing only Atera license

    16 votes

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    2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Harry Bagg supported this idea  · 

  17. Apple Business Chat

    10 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Harry Bagg supported this idea  · 

  18. chat

    10 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Harry Bagg supported this idea  · 

  19. chat

    16 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Harry Bagg supported this idea  · 

  20. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Harry Bagg supported this idea  · 
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