Settings and activity

35 results found

1. Multiple Ticket Boards

   20 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Bradley Johnson supported this idea  ·  Oct 19, 2022

2. "Warning" when resolving a ticket without adding time entry

   136 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Bradley Johnson supported this idea  ·  Oct 19, 2022

3. Project Ticket

   240 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Bradley Johnson supported this idea  ·  Oct 19, 2022

4. Ticket Checklist

   299 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   Bradley Johnson supported this idea  ·  Oct 19, 2022

5. Email All Clients

   24 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Bradley Johnson supported this idea  ·  Oct 19, 2022

6. Atera RMM Integration with Autotask

   3 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Bradley Johnson supported this idea  ·  Oct 19, 2022

7. Allow for Microsoft and Google Modern SMTP Relay / Authentication

   15 votes

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   1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Bradley Johnson supported this idea  ·  Oct 19, 2022

8. SaaS Licenses Management

   50 votes

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   Under Review  ·  2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Bradley Johnson supported this idea  ·  Oct 19, 2022

9. Set up more than one SMTP for email

   8 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Bradley Johnson supported this idea  ·  Oct 19, 2022

10. Chat availability hours

    78 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Bradley Johnson supported this idea  ·  Oct 19, 2022

11. Attendance System for remote workers

    79 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Bradley Johnson supported this idea  ·  Oct 19, 2022

12. Option to Add Splashtop time Session to Time Entries Tickets

    18 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Bradley Johnson supported this idea  ·  Oct 19, 2022

13. Password Manager

    152 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Bradley Johnson supported this idea  ·  Oct 19, 2022

14. Battery Health Report

    270 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Bradley Johnson supported this idea  ·  Oct 19, 2022

15. Employee Onboarding/Offboarding Feature

    864 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Bradley Johnson supported this idea  ·  Oct 19, 2022

16. Alert when agent uninstalled

    1,479 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Bradley Johnson supported this idea  ·  Oct 19, 2022

17. Mobile App Improvements

    735 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Bradley Johnson supported this idea  ·  Oct 19, 2022

18. Integration with Direct messages systems

    839 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    
    

    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.

    
    

    Looking forward to hearing your thoughts.

    
    

    Thank you,

    Yakov Gorbulsky | Product Manager

    Bradley Johnson supported this idea  ·  Oct 19, 2022

19. Network Discovery: Security Audit

    966 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Bradley Johnson supported this idea  ·  Oct 19, 2022

20. SNMP: MIB import instead of manual OID typing

    1,026 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Bradley Johnson supported this idea  ·  Oct 19, 2022