Settings and activity

41 results found

1. White Label service desk URL

   43 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 20, 2023

2. Send welcome emails to customer after Azure AD Sync

   30 votes

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   4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 20, 2023

3. Executive Summery Report for Security Reports

   47 votes

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   Planned  ·  2 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

4. Revamped Helpdesk Agent

   345 votes

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   57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

5. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   817 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

6. Integration with UniFi Cloud

   1,005 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

7. Network Discovery: Security Audit

   977 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

8. Documentation Management

   1,262 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

9. Allow AND and OR conditions

   24 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

10. Auto-assign tickets with initial reply

    66 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Feb 16, 2023

11. Automation based on technician reply

    44 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Feb 16, 2023

12. Edit Ticket Notes

    296 votes

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    40 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Feb 16, 2023

13. Automatically close Alert tickets when resolved

    213 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Feb 16, 2023

14. Assign multiple technicians to a ticket

    415 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Carsten Lund supported this idea  ·  Feb 16, 2023

15. Acronis Integration in an existing Cloud Tenant

    72 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Jan 10, 2023

16. Manage Acronis backups from within Atera

    115 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Jan 10, 2023

17. Dark Mode

    1,928 votes

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    123 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Carsten Lund supported this idea  ·  Jan 10, 2023

18. Overall improvement of Patch Management

    344 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Dec 31, 2022

19. SNMP: MIB import instead of manual OID typing

    1,039 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Carsten Lund supported this idea  ·  Dec 31, 2022

20. Password protect the Atera agent from end-user uninstalls

    1,629 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Carsten Lund supported this idea  ·  Dec 31, 2022