Settings and activity

42 results found

1. White Label service desk URL

   43 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 20, 2023

2. Send welcome emails to customer after Azure AD Sync

   30 votes

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   4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 20, 2023

3. Executive Summery Report for Security Reports

   46 votes

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   Planned  ·  2 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

4. Revamped Helpdesk Agent

   342 votes

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   56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

5. Warranty Information Collection

   521 votes

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   10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

6. Integration with UniFi Cloud

   990 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

7. Network Discovery: Security Audit

   970 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

8. Documentation Management

   1,252 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

9. Allow AND and OR conditions

   24 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Carsten Lund supported this idea  ·  Feb 16, 2023

10. Alert Tickets

    35 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Feb 16, 2023

11. Auto-assign tickets with initial reply

    64 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Feb 16, 2023

12. Automation based on technician reply

    39 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Feb 16, 2023

13. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Feb 16, 2023

14. Automatically close tickets upon resolved alerts

    81 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Feb 16, 2023

15. Assign multiple technicians to a ticket

    405 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Feb 16, 2023

16. Acronis Integration in an existing Cloud Tenant

    69 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Jan 10, 2023

17. Manage Acronis backups from within Atera

    112 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Jan 10, 2023

18. Dark Mode

    1,893 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Carsten Lund supported this idea  ·  Jan 10, 2023

19. Overall improvement of Patch Management

    330 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Dec 31, 2022

20. SNMP: MIB import instead of manual OID typing

    1,031 votes

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    24 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Carsten Lund supported this idea  ·  Dec 31, 2022