Settings and activity

15 results found

1. Hardware inventory

   648 votes

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   8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Jun 25, 2024

2. Ability to edit Internal Note on ticket

   43 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Jun 25, 2024

3. New internal note alert

   23 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Jun 25, 2024

4. Reply to tickets via email

   98 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Feb 6, 2024

5. Edit Ticket Notes

   248 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Feb 6, 2024

6. Activity Status "Awaiting on customer reply" should stop the SLA as well

   105 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Feb 6, 2024

7. Email technician when they have been @ tagged on an internal note of a ticket

   324 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Feb 6, 2024

8. Edit To field

   3 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ali Mirza shared this idea  ·  Feb 6, 2024

9. Integration with UniFi Cloud

   979 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Feb 6, 2024

10. Ubiquiti Integration

    928 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Ali Mirza supported this idea  ·  Feb 6, 2024

11. Atera Dark Mode

    1,756 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Ali Mirza supported this idea  ·  Jan 23, 2023

12. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Ali Mirza supported this idea  ·  Jan 23, 2023

13. Mobile Device Management

    2,291 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Ali Mirza supported this idea  ·  Jan 23, 2023

14. Allow More White Label Options

    437 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Ali Mirza supported this idea  ·  Jan 23, 2023

15. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Ali Mirza supported this idea  ·  Jan 23, 2023