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15 results found

  1. Hardware inventory

    601 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Ali Mirza supported this idea  · 

  2. Ability to edit Internal Note on ticket

    32 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ali Mirza supported this idea  · 

  3. New internal note alert

    19 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Ali Mirza supported this idea  · 

  4. Reply to tickets via email

    95 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ali Mirza supported this idea  · 

  5. Edit Ticket Notes

    238 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ali Mirza supported this idea  · 

  6. Activity Status "Awaiting on customer reply" should stop the SLA as well

    102 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ali Mirza supported this idea  · 

  7. Email technician when they have been @ tagged on an internal note of a ticket

    290 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ali Mirza supported this idea  · 

  8. Edit To field

    3 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ali Mirza shared this idea  · 

  9. Integration with UniFi Cloud

    954 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ali Mirza supported this idea  · 

  10. Ubiquiti Integration

    868 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Ali Mirza supported this idea  · 

  11. Atera Dark Mode

    1,707 votes

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    Under Review  ·  97 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Ali Mirza supported this idea  · 

  12. Password protect the Atera agent from end-user uninstalls

    1,581 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Ali Mirza supported this idea  · 

  13. Mobile Device Management

    2,262 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Ali Mirza supported this idea  · 

  14. Allow More White Label Options

    434 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Ali Mirza supported this idea  · 

  15. Alert when agent uninstalled

    1,443 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Ali Mirza supported this idea  ·