Settings and activity

15 results found

1. Hardware inventory

   630 votes

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   8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Jun 25, 2024

2. Ability to edit Internal Note on ticket

   40 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Jun 25, 2024

3. New internal note alert

   22 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Jun 25, 2024

4. Reply to tickets via email

   97 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Feb 6, 2024

5. Edit Ticket Notes

   244 votes

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   25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Ali Mirza supported this idea  ·  Feb 6, 2024

6. Activity Status "Awaiting on customer reply" should stop the SLA as well

   104 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Feb 6, 2024

7. Email technician when they have been @ tagged on an internal note of a ticket

   313 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ali Mirza supported this idea  ·  Feb 6, 2024

8. Edit To field

   3 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ali Mirza shared this idea  ·  Feb 6, 2024

9. Integration with UniFi Cloud

   974 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Ali Mirza supported this idea  ·  Feb 6, 2024

10. Ubiquiti Integration

    914 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Ali Mirza supported this idea  ·  Feb 6, 2024

11. Atera Dark Mode

    1,739 votes

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    Under Review  ·  102 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Ali Mirza supported this idea  ·  Jan 23, 2023

12. Password protect the Atera agent from end-user uninstalls

    1,600 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Ali Mirza supported this idea  ·  Jan 23, 2023

13. Mobile Device Management

    2,282 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Ali Mirza supported this idea  ·  Jan 23, 2023

14. Allow More White Label Options

    435 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Ali Mirza supported this idea  ·  Jan 23, 2023

15. Alert when agent uninstalled

    1,474 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Ali Mirza supported this idea  ·  Jan 23, 2023