Settings and activity
53 results found
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1,238 votes
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1,017 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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77 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment -
239 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Michael Cain
commented
Yes please! Being able to edit ticket notes would be fabulous.
Like others have suggested, being able to edit would help streamline the history. But I need it to correct mistakes and keep the ticket history accurate. -
26 votes
An error occurred while saving the comment Michael Cain
commented
Yes, this is a great idea that would help small operators.
There could be a list of "approve for self-service" packages.
Or it could trigger a workflow for approval and licensing before installing.
Like so many operators we don't allow users to have administrative rights to their computers. I don't care how many copies of Chrome, Notepad++ or 7-Zip are in the environment. But I have to come type an admin password. Not a value-add engagement.
It would save me time and money if users could be empowered to get some of these apps on their own. It would also improve relationships around such a blunt security control.
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39 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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960 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Michael Cain
commented
Be able to trace connectivity history on a device.
Was it wired or wirelessly connected?
To which switch port or access point? -
13 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Michael Cain
supported this idea
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An error occurred while saving the comment Michael Cain
commented
I'm an in-house IT department so the MSP/client contract isn't useful in my situation.
Back when I used an MSP I had them manage some of my vendors for example printer & copiers maintenance.
Atera could use a more generalized, flexible contract management capability for vendors and suppliers.
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137 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Michael Cain
supported this idea
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298 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Michael Cain
supported this idea
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504 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Michael Cain
supported this idea
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1,587 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Michael Cain
supported this idea
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1,549 votes
An error occurred while saving the comment Michael Cain
commented
I'm an in-house IT department and have no need for billing and invoicing. Being able to customize the UI would allow me to reprioritize the UI and focus.
Oh yeah, the Webroot key needs to be populated/selectable from the customer's password list. That's why the password list exists.