Settings and activity
51 results found
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2 votes
Brian Frappier
shared this idea
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69 votes
An error occurred while saving the comment -
573 votesBrian Frappier
supported this idea
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362 votes
Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.
Brian Frappier
supported this idea
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1,295 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Brian Frappier
supported this idea
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370 votes
Hey all,
We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.
Your feedback will be invaluable as we shape this feature to meet your needs and preferences.
If you'd like to provide input on this feature, please schedule some time for a call using the link below:
Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.
All the best,
Yakov
An error occurred while saving the comment Brian Frappier
commented
Throwing my hat in the ring here too - yes please.
Brian Frappier
supported this idea
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258 votes
Hey all,
We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.
If you'd like to discuss your needs, please schedule some time for a call here:
https://yakov-atera.youcanbook.me/
All the best,
Yakov
Brian Frappier
supported this idea
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22 votesBrian Frappier
supported this idea
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143 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Brian Frappier
commented
Adding my name to this - would love to be able to set up a custom dashboard that's usable without logging in.
Brian Frappier
supported this idea
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11 votesBrian Frappier
supported this idea
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20 votesBrian Frappier
supported this idea
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19 votes
An error occurred while saving the comment Brian Frappier
commented
Seconding (thirding? 6thing?) winget.
Just saw on a webinar that Atera is going to have custom repositories - should be easy enough to add winget before then!
Brian Frappier
supported this idea
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11 votes
An error occurred while saving the comment Brian Frappier
commented
FWIW I agree this should be baked in, but Atera does have a helpdesk article on making a "silent" ticket. Basically some minor rule changes, this will accomplish what you are looking for.
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17 votesBrian Frappier
supported this idea
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31 votesBrian Frappier
supported this idea
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19 votesBrian Frappier
supported this idea
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154 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Brian Frappier
supported this idea
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126 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Brian Frappier
supported this idea
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175 votesBrian Frappier
supported this idea
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281 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Brian Frappier
supported this idea
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Hey Dalan, you can do this already. Ticket assignment is a trigger that ticket automation can use.
@Atera - what I'd like to see is the ability to turn this off if I am assigning a ticket to myself. Right now, we get notifications even of tickets we assign to ourselves....and believe me, I know I assigned it :)