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21 results found

  1. Number of Displays

    78 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Austin Jarboe supported this idea  · 

  2. Connect to computer that we are not monitoring

    33 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Austin Jarboe supported this idea  · 

  3. Work from home activations list

    24 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Austin Jarboe supported this idea  · 

  4. Ability to enter time into replies/communication with client from ticket.

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Austin Jarboe supported this idea  · 

  5. Integration with UniFi Cloud

    941 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Austin Jarboe supported this idea  · 

  6. Allow More White Label Options

    432 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Austin Jarboe supported this idea  · 

  7. Atera Agent version Upgrade

    9 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Austin Jarboe supported this idea  · 

  8. Atera Agent Windows Device Manager

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Austin Jarboe shared this idea  · 

  9. esx

    18 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Austin Jarboe supported this idea  · 

  10. Employee Onboarding/Offboarding Feature

    843 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Austin Jarboe supported this idea  · 

  11. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Austin Jarboe supported this idea  · 

  12. Integration with Direct messages systems

    823 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Austin Jarboe supported this idea  · 

  13. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Austin Jarboe supported this idea  · 

  14. Documentation Management

    1,224 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Austin Jarboe supported this idea  · 

  15. Office 365 Integration

    1,542 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Austin Jarboe supported this idea  · 

  16. Improved Customized Dashboard

    1,543 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Austin Jarboe supported this idea  · 

  17. Create ticket for customer without selecting contact person

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Austin Jarboe commented  · 

    This is critical for my org too. We create tickets for various purposes that technicians can leave a time entry on. These tickets are more for our internal use and to track time on projects. As a workaround, I was going to create shared mailboxes in our MS365 environment for these customers and then create a "No Contact" Contact for every customer that uses this mailbox.

    Austin Jarboe supported this idea  · 

  18. Chat feature from the mobile app.

    67 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Austin Jarboe supported this idea  · 

  19. Mobile App Improvements

    714 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Austin Jarboe supported this idea  · 

  20. Mobile Device Management

    2,248 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Austin Jarboe supported this idea  · 
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