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145 results found

  1. Out of Warranty Date on Devices

    53 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Jesse Wulf supported this idea  · 

  2. Ability to add time to internal notes

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jesse Wulf shared this idea  · 

  3. Ticket Search - Search within tickets to find previously solved issues

    31 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jesse Wulf commented  · 

    With the integration of AI, and the cost, I have a hard time understanding how this is not built in functionality. My expectation in a ticket system is to track progress, track time and most importantly, use that data to make my life easier the next time I run into the same issue. Currently, Atera cannot search and find anything in previous tickets. All that data sitting there... useless.

    Jesse Wulf supported this idea  · 

  4. Schedule existing tickets

    173 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jesse Wulf supported this idea  · 

  5. Improve adding Manual Time Entries

    18 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jesse Wulf supported this idea  · 

  6. Penetration Testing

    62 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Jesse Wulf supported this idea  · 

  7. Dark Mode Now

    36 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Jesse Wulf supported this idea  · 

  8. Live screenshot of device to see user activity

    413 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jesse Wulf supported this idea  · 

  9. Please simplify the login process

    56 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello,We got your idea! Thank you so much for taking the time to send it. We’ll keep an eye on how many others also want this feature, and keep you posted if a decision is reached to add it as a new Atera feature.

    Jesse Wulf supported this idea  · 

  10. Atera to update a device name automatically after the device name has been changed.

    40 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Jesse Wulf supported this idea  · 

  11. "Work from Home" Simultaneous Dual-Monitor Support

    230 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jesse Wulf supported this idea  · 

  12. Reboot in Safe Mode with Networking

    22 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Jesse Wulf supported this idea  · 

  13. Kiosk Mode

    18 votes

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    2 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Jesse Wulf supported this idea  · 

  14. It would be great if the ticketing system could be set to dark mode so it is easier on the eyes. :)

    32 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Jesse Wulf supported this idea  · 

  15. Dark Web Monitoring

    30 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jesse Wulf supported this idea  · 

  16. Dark mode view for the agera app Android and IOS please

    89 votes

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    4 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Jesse Wulf supported this idea  · 

  17. Dark Mode

    285 votes

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    7 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Jesse Wulf supported this idea  · 

  18. Device columns

    81 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Jesse Wulf commented  · 

    I would also like to see notes as an option to view in the Devices View.

    Jesse Wulf supported this idea  · 

  19. Notes field for Devices or custom field (text)

    10 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Jesse Wulf supported this idea  · 

  20. Overall improvement of Patch Management

    329 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Jesse Wulf supported this idea  · 
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