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151 results found

  1. Office license type

    469 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jesse Wulf supported this idea  · 

  2. Update Chocolatey Script to a newer version

    214 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jesse Wulf supported this idea  · 

  3. Intune integration

    66 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jesse Wulf supported this idea  · 

  4. Ability to edit Internal Note on ticket

    44 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jesse Wulf supported this idea  · 

  5. Serial number in device over view should take us to vendor support page with device information

    72 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jesse Wulf supported this idea  · 

  6. wiztree integration

    16 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jesse Wulf supported this idea  · 

  7. "Update all" button on Devices page

    37 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Jesse Wulf supported this idea  · 

  8. Automatically close Alert tickets when resolved

    102 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Jesse Wulf supported this idea  · 

  9. Windows update roll back

    131 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Jesse Wulf supported this idea  · 

  10. Out of Warranty Date on Devices

    63 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Jesse Wulf supported this idea  · 

  11. Ability to add time to internal notes

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jesse Wulf shared this idea  · 

  12. Ticket Search - Search within tickets to find previously solved issues

    32 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jesse Wulf commented  · 

    With the integration of AI, and the cost, I have a hard time understanding how this is not built in functionality. My expectation in a ticket system is to track progress, track time and most importantly, use that data to make my life easier the next time I run into the same issue. Currently, Atera cannot search and find anything in previous tickets. All that data sitting there... useless.

    Jesse Wulf supported this idea  · 

  13. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jesse Wulf supported this idea  · 

  14. Improve adding Manual Time Entries

    20 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jesse Wulf supported this idea  · 

  15. Penetration Testing

    65 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Jesse Wulf supported this idea  · 

  16. Live screenshot of device to see user activity

    419 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Jesse Wulf supported this idea  · 

  17. Please simplify the login process

    61 votes

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    7 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Jesse Wulf supported this idea  · 

  18. Revert Agent Name back to Device Name

    51 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Jesse Wulf supported this idea  · 

  19. "Work from Home" Simultaneous Dual-Monitor Support

    231 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jesse Wulf supported this idea  · 

  20. Reboot in Safe Mode with Networking

    22 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Jesse Wulf supported this idea  · 
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