Settings and activity

17 results found

1. Print a Ticket

   127 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

2. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

3. "Warning" when resolving a ticket without adding time entry

   136 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

4. Ticket Checklist

   301 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

5. Assign multiple technicians to a ticket

   402 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

6. Project Ticket

   242 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

7. White label agent name

   162 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

8. Alert when agent uninstalled

   1,483 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

9. Warranty Information Collection

   519 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

10. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Michael Barnes supported this idea  ·  Jan 17, 2023

11. Overall improvement of Patch Management

    329 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

12. SentinelOne Integration

    448 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

13. Uninstall software installed by Chocolatey

    235 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

14. Number of devices per Folder

    31 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

15. Alert when an agent comes back online

    111 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

16. Ability to archive retired devices

    309 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

17. retire

    16 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023