Settings and activity

18 results found

1. Print a Ticket

   128 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

2. Edit Ticket Notes

   252 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

3. Improve adding Manual Time Entries

   224 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

4. Ticket Checklist

   315 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Michael Barnes supported this idea  ·  Jan 17, 2023

5. Assign multiple technicians to a ticket

   414 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Michael Barnes supported this idea  ·  Jan 17, 2023

6. Project Ticket

   247 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

7. White label agent name

   165 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

8. Alert when agent uninstalled

   1,494 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

9. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   812 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

10. Password protect the Atera agent from end-user uninstalls

    1,622 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Michael Barnes supported this idea  ·  Jan 17, 2023

11. Overall improvement of Patch Management

    343 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

12. SentinelOne Integration

    454 votes

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    32 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

13. Uninstall software installed by Chocolatey

    236 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

14. Advanced IP Address Info (consolidated)

    174 votes

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    16 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

15. Number of devices per Folder

    31 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

16. Notify when device is back online

    384 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

17. Ability to archive retired devices

    321 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Michael Barnes supported this idea  ·  Jan 17, 2023

18. Manually retire device

    21 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023