Settings and activity

17 results found

1. Print a Ticket

   127 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

2. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

3. "Warning" when resolving a ticket without adding time entry

   137 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

4. Ticket Checklist

   302 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Michael Barnes supported this idea  ·  Jan 17, 2023

5. Assign multiple technicians to a ticket

   405 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

6. Project Ticket

   243 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

7. White label agent name

   163 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

8. Alert when agent uninstalled

   1,485 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

9. Warranty Information Collection

   521 votes

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   10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Barnes supported this idea  ·  Jan 17, 2023

10. Password protect the Atera agent from end-user uninstalls

    1,613 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Michael Barnes supported this idea  ·  Jan 17, 2023

11. Overall improvement of Patch Management

    330 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

12. SentinelOne Integration

    448 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

13. Uninstall software installed by Chocolatey

    235 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

14. Number of devices per Folder

    31 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

15. Alert when an agent comes back online

    111 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023

16. Ability to archive retired devices

    311 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Michael Barnes supported this idea  ·  Jan 17, 2023

17. retire

    17 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Barnes supported this idea  ·  Jan 17, 2023