Settings and activity

45 results found

1. Install agent on Synology, QNAP or Raspberry Pi

   374 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Christian Schauber supported this idea  ·  Sep 7, 2023

2. RAID Monitoring for servers

   381 votes

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   15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Christian Schauber supported this idea  ·  Sep 7, 2023

3. Assign multiple technicians to a ticket

   410 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Christian Schauber supported this idea  ·  Sep 7, 2023

4. Allow More White Label Options

   438 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Christian Schauber supported this idea  ·  Sep 7, 2023

5. Integration with UniFi Cloud

   1,002 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Christian Schauber supported this idea  ·  Sep 7, 2023

6. Employee Onboarding/Offboarding Feature

   876 votes

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   7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Christian Schauber supported this idea  ·  Sep 7, 2023

7. Alert when agent uninstalled

   1,491 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Christian Schauber supported this idea  ·  Sep 7, 2023

8. Sophos Integration

   667 votes

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   27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Christian Schauber supported this idea  ·  Jan 16, 2023

9. Veeam Backup Integration

   563 votes

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   20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Veeam integration is planned.

   Thank you for helping us improve Atera!

   Christian Schauber supported this idea  ·  Mar 23, 2022

10. Revamped Helpdesk Agent

    344 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Christian Schauber supported this idea  ·  Jan 27, 2022

11. Password protect the Atera agent from end-user uninstalls

    1,619 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Christian Schauber supported this idea  ·  Jan 27, 2022

12. Network Discovery: Security Audit

    975 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Christian Schauber supported this idea  ·  Jan 19, 2022

13. Office 365 Integration

    1,589 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Christian Schauber supported this idea  ·  Jan 19, 2022

14. Documentation Management

    1,257 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Christian Schauber supported this idea  ·  Jan 19, 2022

15. Integration with Direct messages systems

    849 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Christian Schauber supported this idea  ·  Jan 19, 2022

16. SNMP: MIB import instead of manual OID typing

    1,037 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Christian Schauber supported this idea  ·  Jan 17, 2022

17. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Christian Schauber supported this idea  ·  Jan 17, 2022

18. Ability to purchase just 1 license for Network Discovery

    169 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Christian Schauber supported this idea  ·  Jan 17, 2022

19. Mobile Device Management

    2,306 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Christian Schauber supported this idea  ·  Jan 10, 2022

20. White label mobile app for your customers

    389 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Christian Schauber supported this idea  ·  Jan 4, 2022