Settings and activity

173 results found

1. Recommended merging of tickets

   32 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 24, 2022

2. Default ticket priority

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 24, 2022

3. Send system information with Helpdesk Agent support tickets

   272 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 24, 2022

4. display ticket number in page title

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 24, 2022

5. Print agent software inventory

   25 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  Mar 22, 2022

6. Uninstall software installed by Chocolatey

   236 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  Mar 22, 2022

7. Ability to archive retired devices

   318 votes

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   3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Lawrence Yau supported this idea  ·  Mar 20, 2022

8. Veeam Backup Integration

   562 votes

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   20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Veeam integration is planned.

   
   

   Thank you for helping us improve Atera!

   Lawrence Yau supported this idea  ·  Mar 20, 2022

9. Documentation Management

   1,256 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  Mar 20, 2022

10. Improved Customized Dashboard

    1,564 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  Mar 20, 2022

11. Improve SNMP module (consolidated)

    172 votes

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    56 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Lawrence Yau commented  ·  Mar 20, 2022  ·  Edit…  ·  Delete…

    It would be great if Atera could store the history of OIDs so we could see some historical data on the monitored OID

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    Lawrence Yau supported this idea  ·  Mar 20, 2022

12. Allow Custom SNMP community strings in Network Discovery

    32 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  Mar 20, 2022

13. SNMP Polling Interval

    24 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Lawrence Yau shared this idea  ·  Mar 20, 2022

14. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Lawrence Yau commented  ·  Feb 24, 2022  ·  Edit…  ·  Delete…

    Ability to customise the look of the invoice more, add more fields that we can use to display things, be able to change the headings, change "Invoice" to "Tax Invoice" so we can actually use the invoices from Atera to charge customers.

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    Lawrence Yau supported this idea  ·  Feb 3, 2022

15. Ability to add custom fields to Invoice

    36 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  Feb 24, 2022

16. Notes or description section on Invoice

    42 votes

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    5 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  Feb 24, 2022

17. Change Atera invoice number before creating invoices

    30 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  Feb 24, 2022

18. Invoice Details

    22 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  Feb 24, 2022

19. Attach attachments by dragging and dropping

    13 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau shared this idea  ·  Feb 23, 2022

20. Filter Tickets by Last Modified

    6 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau shared this idea  ·  Feb 21, 2022