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15 results found

  1. Change management

    158 votes
    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Peter Lagocki supported this idea  · 

  2. Email technician when they have been @ tagged on an internal note of a ticket

    306 votes
    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Peter Lagocki supported this idea  · 

  3. Personal Password Store

    4 votes
    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
    How important is this to you?
    Peter Lagocki shared this idea  · 

  4. Add More Payment Type

    30 votes
    3 comments  ·  Ideas and Feedback » Billing  ·  Admin →
    How important is this to you?
    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Peter Lagocki supported this idea  · 

  5. Would like to be able to tell if a device has an encrypted hard drive. Would also like to be able to run a report that shows all devices wit

    9 votes
    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki supported this idea  · 

  6. Password History

    131 votes
    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
    How important is this to you?
    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki supported this idea  · 

  7. Integration with Direct messages systems

    834 votes
    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Peter Lagocki supported this idea  · 

  8. Documentation Management

    1,241 votes
    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
    How important is this to you?
    Peter Lagocki supported this idea  · 

  9. Allow CC and BCC on all ticket replies, whether using desktop or mobile app

    10 votes
    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki supported this idea  · 

  10. Warnings about renewing certificates

    31 votes
    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki shared this idea  · 

  11. Schedule existing tickets

    172 votes
    18 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki supported this idea  · 

  12. Ticket Checklist

    289 votes
    20 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Peter Lagocki supported this idea  · 

  13. Sophos Integration

    659 votes
    Under Review  ·  27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Peter Lagocki supported this idea  · 

  14. Print agent software inventory

    24 votes
    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?
    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki supported this idea  · 

  15. RAID Monitoring for servers

    375 votes
    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
    How important is this to you?
    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki supported this idea  ·