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15 results found

  1. Change management

    160 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Peter Lagocki supported this idea  · 

  2. Email technician when they have been @ tagged on an internal note of a ticket

    317 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Peter Lagocki supported this idea  · 

  3. Personal Password Store

    4 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Peter Lagocki shared this idea  · 

  4. Add More Payment Type

    30 votes

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    3 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Peter Lagocki supported this idea  · 

  5. Would like to be able to tell if a device has an encrypted hard drive. Would also like to be able to run a report that shows all devices wit

    9 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki supported this idea  · 

  6. Password History

    131 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki supported this idea  · 

  7. Integration with Direct messages systems

    839 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Peter Lagocki supported this idea  · 

  8. Documentation Management

    1,248 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Peter Lagocki supported this idea  · 

  9. Allow CC and BCC on all ticket replies, whether using desktop or mobile app

    10 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki supported this idea  · 

  10. Warnings about renewing certificates

    31 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki shared this idea  · 

  11. Schedule existing tickets

    173 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki supported this idea  · 

  12. Ticket Checklist

    296 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Peter Lagocki supported this idea  · 

  13. Sophos Integration

    661 votes

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    Under Review  ·  27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Peter Lagocki supported this idea  · 

  14. Print agent software inventory

    24 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki supported this idea  · 

  15. RAID Monitoring for servers

    376 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter Lagocki supported this idea  ·