Settings and activity

40 results found

1. Complex rules for alerts generation

   179 votes

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   9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Dec 13, 2021

2. Server and VM Monitoring and Managemen for AD

   321 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 7, 2021

3. Remote Desktop Server multi-user support for the Helpdesk agent.

   33 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 3, 2021

4. Password protect device management

   11 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 3, 2021

5. password generator

   72 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 3, 2021

6. Integration with N-Able Backup

   11 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 3, 2021

7. Impact

   16 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 3, 2021

8. Customizable reports.

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 3, 2021

9. Display when a user is working at the office or remotely

   34 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Sep 30, 2021

10. Display if a machine is at the office or remote

    25 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 30, 2021

11. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 30, 2021

12. Ability to purchase just 1 license for Network Discovery

    165 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 30, 2021

13. Screenshots

    57 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 30, 2021

14. Alert statuses and repetitive reminders

    73 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 30, 2021

15. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 30, 2021

16. RAID Monitoring for servers

    377 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Moshe Kaufman commented  ·  Sep 1, 2021  ·  Edit…  ·  Delete…

    Hi,
    This features is a very important one. Our biggest concern as an msp is the raid errors.

    Save Submitting...
    Moshe Kaufman supported this idea  ·  Sep 1, 2021

17. open an attachment rather than having to download each time.

    139 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 1, 2021

18. Chat availability hours

    78 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 1, 2021

19. Assign multiple technicians to a ticket

    401 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 1, 2021

20. "Work from Home" Simultaneous Dual-Monitor Support

    231 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Moshe Kaufman supported this idea  ·  Sep 1, 2021