Settings and activity

40 results found

1. Complex rules for alerts generation

   179 votes

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   9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Dec 13, 2021

2. Server and VM Monitoring and Managemen for AD

   322 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 7, 2021

3. Remote Desktop Server multi-user support for the Helpdesk agent.

   33 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 3, 2021

4. Password protect device management

   11 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 3, 2021

5. password generator

   74 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 3, 2021

6. Integration with N-Able Backup

   11 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 3, 2021

7. Impact

   16 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 3, 2021

8. Customizable reports.

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Oct 3, 2021

9. Display when a user is working at the office or remotely

   34 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Moshe Kaufman supported this idea  ·  Sep 30, 2021

10. Display if a machine is at the office or remote

    25 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 30, 2021

11. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 30, 2021

12. Ability to purchase just 1 license for Network Discovery

    166 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 30, 2021

13. Screenshots

    58 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 30, 2021

14. Alert statuses and repetitive reminders

    75 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 30, 2021

15. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 30, 2021

16. RAID Monitoring for servers

    378 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Moshe Kaufman commented  ·  Sep 1, 2021  ·  Edit…  ·  Delete…

    Hi,
    This features is a very important one. Our biggest concern as an msp is the raid errors.

    Save Submitting...
    Moshe Kaufman supported this idea  ·  Sep 1, 2021

17. PDF Preview Window

    159 votes

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    9 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Moshe Kaufman supported this idea  ·  Sep 1, 2021

18. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 1, 2021

19. Assign multiple technicians to a ticket

    403 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Moshe Kaufman supported this idea  ·  Sep 1, 2021

20. "Work from Home" Simultaneous Dual-Monitor Support

    231 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Moshe Kaufman supported this idea  ·  Sep 1, 2021