Settings and activity

20 results found

1. Alert when an agent comes back online

   111 votes

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   4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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2. retired

   6 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Gijs Spruyt supported this idea  ·  Jul 26, 2022

3. Ability to archive retired devices

   310 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Gijs Spruyt supported this idea  ·  Jul 26, 2022

4. Archive Retired Devices

   9 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Gijs Spruyt supported this idea  ·  Jul 26, 2022

5. retire

   17 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Gijs Spruyt supported this idea  ·  Jul 26, 2022

6. Place Knowledge Article in Ticket Response

   9 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gijs Spruyt supported this idea  ·  Jul 25, 2022

7. KB article related to ticket

   13 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gijs Spruyt supported this idea  ·  Jul 25, 2022

8. Devices Tab

   102 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Gijs Spruyt supported this idea  ·  Jul 25, 2022

9. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

   13 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Gijs Spruyt supported this idea  ·  Jul 25, 2022

10. Adding Notes - Documentation

    98 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Gijs Spruyt supported this idea  ·  Jul 25, 2022

11. implementation of a maintenance window

    16 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Gijs Spruyt supported this idea  ·  Jun 5, 2022

12. Pause alerts during patching window (set devices into maintenance mode)

    88 votes

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    10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Gijs Spruyt supported this idea  ·  Jun 5, 2022

13. forum

    1 vote

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Edit…  ·  Delete…  ·  Admin →
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    Gijs Spruyt shared this idea  ·  Jun 5, 2022

14. Option to assign multiple contacts to a ticket.

    20 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gijs Spruyt shared this idea  ·  Mar 28, 2022

15. Integration with Direct messages systems

    843 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Gijs Spruyt supported this idea  ·  Mar 4, 2022

16. Mobile Device Management

    2,295 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Gijs Spruyt supported this idea  ·  Mar 4, 2022

17. Security and Compliance Scan

    140 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Gijs Spruyt supported this idea  ·  Mar 4, 2022

18. Add Webroot Functionality Inside Atera

    129 votes

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    3 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Gijs Spruyt supported this idea  ·  Mar 4, 2022

19. customer report

    133 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Gijs Spruyt supported this idea  ·  Mar 4, 2022

20. Choose number of devices to view per page

    172 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Gijs Spruyt supported this idea  ·  Mar 4, 2022