Settings and activity

40 results found

1. SentinelOne Integration

   448 votes

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   31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Aug 30, 2021

2. Automatically close tickets upon resolved alerts

   80 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Aug 30, 2021

3. Automatically stop the timer when a ticket is set to closed/resolved, even when re accessed

   8 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Aug 24, 2021

4. Allow CC for Tickets created from the Portal

   38 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jeremiah Lydia shared this idea  ·  Aug 24, 2021

5. Replying to a ticket with status update.

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Aug 20, 2021

6. Please change the behaviour of copied text.

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Aug 20, 2021

7. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Aug 20, 2021
   An error occurred while saving the comment
   Jeremiah Lydia commented  ·  Aug 20, 2021  ·  Edit…  ·  Delete…

   This is absolutely necessary. There are "those" under the pretense of covering their butts, will include every single email on the thread into their reply. We need to be able to clean this up so that only the relevant reply is shown.

   Save Submitting...

8. Software Inventory needs to show accurate information

   42 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Aug 20, 2021

9. Mobile Device Management

   2,291 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jeremiah Lydia supported this idea  ·  Aug 20, 2021

10. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 20, 2021

11. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jeremiah Lydia supported this idea  ·  Aug 20, 2021
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    Jeremiah Lydia commented  ·  Aug 20, 2021  ·  Edit…  ·  Delete…

    Another option would be to allow us to set a 4-digit code that has to be entered in order to uninstall, similar to other RMMs.

    Save Submitting...

12. Remote Support from Linux

    148 votes

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    11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 20, 2021

13. Fix recent processes report for software uninstalls showing as completed for an offline machine

    10 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 17, 2021

14. Mobile App Improvements

    740 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 17, 2021

15. Show Idle Devices

    54 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 17, 2021

16. Better alerts for newly installed programs

    95 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 17, 2021

17. open an attachment rather than having to download each time.

    139 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Jeremiah Lydia supported this idea  ·  Aug 17, 2021

18. Cannot edit the file type of a script

    23 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Jeremiah Lydia supported this idea  ·  Aug 17, 2021

19. Closed and Resolved Ticket on the Customer Portal

    54 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Jeremiah Lydia shared this idea  ·  Aug 17, 2021

20. Search bar enhancements

    295 votes

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    Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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