Settings and activity
67 results found
-
31 votes
Robert Folbigg
supported this idea
·
-
1 voteRobert Folbigg
shared this idea
·
-
948 votesRobert Folbigg
supported this idea
·
-
9 votesRobert Folbigg
shared this idea
·
-
796 votes
An error occurred while saving the comment Robert Folbigg
supported this idea
·
-
22 votesRobert Folbigg
supported this idea
·
-
55 votesRobert Folbigg
supported this idea
·
-
209 votesRobert Folbigg
supported this idea
·
-
1,615 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Robert Folbigg
supported this idea
·
-
3 votesRobert Folbigg
shared this idea
·
-
1,487 votesRobert Folbigg
supported this idea
·
-
993 votesRobert Folbigg
supported this idea
·
-
846 votesRobert Folbigg
supported this idea
·
An error occurred while saving the comment Robert Folbigg
commented
3CX Integration would be ideal - 3CX is a multi-channel unified communications platform with the ability to pullchat into the call center queues. The ideal intgration would allow these chats to also flow through into Atera tickets
-
35 votesRobert Folbigg
shared this idea
·
-
1,584 votesRobert Folbigg
supported this idea
·
-
1,564 votesRobert Folbigg
supported this idea
·
-
2,300 votes
Hi,
Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
Robert Folbigg
supported this idea
·
-
35 votesRobert Folbigg
supported this idea
·
-
12 votesRobert Folbigg
supported this idea
·
-
245 votesRobert Folbigg
supported this idea
·
It would be nice if we had the ability to generate a label report from a ticket. This would be useful to label customer items that have been returned to the workshop for repair so we don't loose track of who owns each item.
Ideally the report would list the customer contact information, ticket description and have a QR code that takes you directly to the ticket when scanned.