Settings and activity

70 results found

1. Microsoft Licensing integration

   192 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Dec 7, 2023

2. Default Time Entry Based On Contract

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Robert Folbigg shared this idea  ·  Aug 17, 2023

3. Free Account User for Admin Purposes

   31 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Aug 17, 2023

4. Ai Ticket Summary includes Time on tickers

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Robert Folbigg shared this idea  ·  Jun 9, 2023

5. Free Dashboard Account

   922 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Jun 9, 2023

6. CyberDrain Improved Partner Portal

   9 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Robert Folbigg shared this idea  ·  Jun 9, 2023

7. Individual Ticket Report - For Label Printer

   2 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Robert Folbigg shared this idea  ·  May 11, 2023

8. Install over Intune

   21 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Apr 1, 2023

9. Customer facing App

   54 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Mar 7, 2023

10. 3cx integration

    207 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Mar 7, 2023

11. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Robert Folbigg supported this idea  ·  Mar 7, 2023

12. Device check in missed notifications.

    3 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Robert Folbigg shared this idea  ·  Mar 7, 2023

13. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Mar 7, 2023

14. Integration with UniFi Cloud

    980 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Mar 17, 2022

15. Integration with Direct messages systems

    841 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Jun 9, 2023
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    Robert Folbigg commented  ·  Oct 4, 2021  ·  Edit…  ·  Delete…

    3CX Integration would be ideal - 3CX is a multi-channel unified communications platform with the ability to pullchat into the call center queues. The ideal intgration would allow these chats to also flow through into Atera tickets
    

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16. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Robert Folbigg shared this idea  ·  Sep 1, 2021

17. Office 365 Integration

    1,573 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 29, 2021

18. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 29, 2021

19. Mobile Device Management

    2,291 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Robert Folbigg supported this idea  ·  Aug 29, 2021

20. WFH enabled devices on Invoices

    35 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 23, 2021