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72 results found

  1. Microsoft Licensing integration

    179 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Robert Folbigg supported this idea  · 

  2. Default Time Entry Based On Contract

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Robert Folbigg shared this idea  · 

  3. Free Account User for Admin Purposes

    31 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Robert Folbigg supported this idea  · 

  4. Ai Ticket Summary includes Time on tickers

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Robert Folbigg shared this idea  · 

  5. Free Dashboard Account

    892 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Robert Folbigg supported this idea  · 

  6. CyberDrain Improved Partner Portal

    8 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Robert Folbigg shared this idea  · 

  7. Individual Ticket Report - For Label Printer

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Robert Folbigg shared this idea  · 

  8. Install over Intune

    21 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Robert Folbigg supported this idea  · 

  9. Customer facing App

    53 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Robert Folbigg supported this idea  · 

  10. 3cx integration

    203 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Robert Folbigg supported this idea  · 

  11. Password protect the Atera agent from end-user uninstalls

    1,587 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Robert Folbigg supported this idea  · 

  12. Device check in missed notifications.

    3 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Robert Folbigg shared this idea  · 

  13. Alert when agent uninstalled

    1,456 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Robert Folbigg supported this idea  · 

  14. Integration with UniFi Cloud

    960 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Robert Folbigg supported this idea  · 

  15. Integration with Direct messages systems

    831 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Robert Folbigg supported this idea  · 
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    Robert Folbigg commented  · 

    3CX Integration would be ideal - 3CX is a multi-channel unified communications platform with the ability to pullchat into the call center queues. The ideal intgration would allow these chats to also flow through into Atera tickets

  16. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Robert Folbigg shared this idea  · 

  17. Office 365 Integration

    1,556 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Robert Folbigg supported this idea  · 

  18. Improved Customized Dashboard

    1,549 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Robert Folbigg supported this idea  · 

  19. Mobile Device Management

    2,267 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Robert Folbigg supported this idea  · 

  20. WFH enabled devices on Invoices

    35 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Robert Folbigg supported this idea  · 
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