Settings and activity

19 results found

1. Trouble Ticket Detail Templates

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jarrett Freeman shared this idea  ·  May 6, 2025

2. "Update all" button on Devices page

   35 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  May 6, 2025

3. Revert Agent Name back to Device Name

   47 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  May 6, 2025

4. Live screenshot of device to see user activity

   415 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  Aug 1, 2024

5. Windows update roll back

   130 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  Aug 1, 2024

6. Free Dashboard Account

   920 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  Aug 1, 2024

7. Allow for customization of columns on ticketing screen

   338 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  Aug 1, 2024

8. MS Office Updates

   772 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  Aug 1, 2024

9. Dark Mode

   306 votes

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   10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  Aug 1, 2024

10. Hardware inventory

    647 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Jarrett Freeman supported this idea  ·  Aug 1, 2024

11. Client Account Notices and Alerts

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jarrett Freeman shared this idea  ·  Aug 1, 2024

12. Ubiquiti Integration

    928 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jarrett Freeman supported this idea  ·  Mar 4, 2024

13. Integration with UniFi Cloud

    979 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jarrett Freeman supported this idea  ·  Apr 5, 2023

14. Password protect the Atera agent from end-user uninstalls

    1,609 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jarrett Freeman supported this idea  ·  Apr 5, 2023

15. Alert when agent uninstalled

    1,482 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Jarrett Freeman supported this idea  ·  Apr 5, 2023

16. SNMP: MIB import instead of manual OID typing

    1,026 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jarrett Freeman supported this idea  ·  Oct 26, 2021

17. Mobile Device Management

    2,290 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jarrett Freeman supported this idea  ·  Oct 26, 2021

18. White label mobile app for your customers

    385 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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19. Revamped Helpdesk Agent

    341 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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