Settings and activity

19 results found

1. Trouble Ticket Detail Templates

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jarrett Freeman shared this idea  ·  May 6, 2025

2. "Update all" button on Devices page

   30 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  May 6, 2025

3. Atera to update a device name automatically after the device name has been changed.

   33 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  May 6, 2025

4. Live screenshot of device to see user activity

   409 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Jarrett Freeman supported this idea  ·  Aug 1, 2024

5. Windows update roll back

   124 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  Aug 1, 2024

6. Free Dashboard Account

   912 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  Aug 1, 2024

7. Allow for customization of columns on ticketing screen

   332 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  Aug 1, 2024

8. MS Office Updates

   760 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Jarrett Freeman supported this idea  ·  Aug 1, 2024

9. Dark Mode

   275 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jarrett Freeman supported this idea  ·  Aug 1, 2024

10. Hardware inventory

    633 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Jarrett Freeman supported this idea  ·  Aug 1, 2024

11. Client Account Notices and Alerts

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jarrett Freeman shared this idea  ·  Aug 1, 2024

12. Ubiquiti Integration

    918 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jarrett Freeman supported this idea  ·  Mar 4, 2024

13. Integration with UniFi Cloud

    974 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jarrett Freeman supported this idea  ·  Apr 5, 2023

14. Password protect the Atera agent from end-user uninstalls

    1,602 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jarrett Freeman supported this idea  ·  Apr 5, 2023

15. Alert when agent uninstalled

    1,476 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Jarrett Freeman supported this idea  ·  Apr 5, 2023

16. SNMP: MIB import instead of manual OID typing

    1,024 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Jarrett Freeman supported this idea  ·  Oct 26, 2021

17. Mobile Device Management

    2,285 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Jarrett Freeman supported this idea  ·  Oct 26, 2021

18. White label mobile app for your customers

    385 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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19. Revamped Helpdesk Agent

    340 votes

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    Under Review  ·  56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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