Settings and activity

35 results found

1. "Warning" when resolving a ticket without adding time entry

   136 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Sep 23, 2021

2. Documentation Management

   1,250 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 29, 2021

3. Integration with Direct messages systems

   840 votes

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   60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 29, 2021

4. Mobile App Improvements

   739 votes

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   Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 29, 2021

5. SentinelOne Integration

   448 votes

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   31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 29, 2021

6. open an attachment rather than having to download each time.

   139 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Zack Rahhal supported this idea  ·  Aug 26, 2021

7. Project Ticket

   240 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 26, 2021

8. White label agent name

   162 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 26, 2021

9. Add ability to remove technicians

   128 votes

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   7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 26, 2021

10. Cannot edit the file type of a script

    23 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Zack Rahhal supported this idea  ·  Aug 25, 2021

11. Complex rules for alerts generation

    179 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Zack Rahhal supported this idea  ·  Aug 25, 2021

12. Ability to archive retired devices

    307 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Zack Rahhal supported this idea  ·  Aug 25, 2021

13. Merge Agents

    166 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Zack Rahhal supported this idea  ·  Aug 25, 2021

14. Revamped Helpdesk Agent

    341 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Zack Rahhal commented  ·  Aug 25, 2021  ·  Edit…  ·  Delete…

    Ability to add/edit the menu for the agent would be great. This will allow us to add links to pages or tools downloaded on the computer during the onboarding process for example.
    Also a simple "double click" on agent and open the support page using the default browser .

    Save Submitting...

15. SNMP: MIB import instead of manual OID typing

    1,026 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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