Settings and activity

35 results found

1. "Warning" when resolving a ticket without adding time entry

   137 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Sep 23, 2021

2. Documentation Management

   1,252 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 29, 2021

3. Integration with Direct messages systems

   843 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 29, 2021

4. Mobile App Improvements

   740 votes

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   Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 29, 2021

5. SentinelOne Integration

   448 votes

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   31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 29, 2021

6. PDF Preview Window

   160 votes

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   9 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Zack Rahhal supported this idea  ·  Aug 26, 2021

7. Project Ticket

   243 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 26, 2021

8. White label agent name

   162 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 26, 2021

9. Add ability to remove technicians

   128 votes

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   7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 26, 2021

10. Cannot edit the file type of a script

    23 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Zack Rahhal supported this idea  ·  Aug 25, 2021

11. Complex rules for alerts generation

    179 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Zack Rahhal supported this idea  ·  Aug 25, 2021

12. Ability to archive retired devices

    310 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Zack Rahhal supported this idea  ·  Aug 25, 2021

13. Merge Agents

    167 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Zack Rahhal supported this idea  ·  Aug 25, 2021

14. Revamped Helpdesk Agent

    341 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Zack Rahhal commented  ·  Aug 25, 2021  ·  Edit…  ·  Delete…

    Ability to add/edit the menu for the agent would be great. This will allow us to add links to pages or tools downloaded on the computer during the onboarding process for example.
    Also a simple "double click" on agent and open the support page using the default browser .

    Save Submitting...

15. SNMP: MIB import instead of manual OID typing

    1,030 votes

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    23 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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