Settings and activity

34 results found

1. Improve adding Manual Time Entries

   224 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Sep 23, 2021

2. Documentation Management

   1,259 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 29, 2021

3. Integration with Direct messages systems

   852 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 29, 2021

4. Mobile App Improvements

   752 votes

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   41 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 29, 2021

5. SentinelOne Integration

   454 votes

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   32 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 29, 2021

6. Project Ticket

   247 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 26, 2021

7. White label agent name

   165 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 26, 2021

8. Add ability to remove technicians

   130 votes

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   7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 26, 2021

9. Cannot edit the file type of a script

   23 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Zack Rahhal supported this idea  ·  Aug 25, 2021

10. Complex rules for alerts generation

    179 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Zack Rahhal supported this idea  ·  Aug 25, 2021

11. Ability to archive retired devices

    321 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Zack Rahhal supported this idea  ·  Aug 25, 2021

12. Merge Agents

    172 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Zack Rahhal supported this idea  ·  Aug 25, 2021

13. Revamped Helpdesk Agent

    345 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Zack Rahhal commented  ·  Aug 25, 2021  ·  Edit…  ·  Delete…

    Ability to add/edit the menu for the agent would be great. This will allow us to add links to pages or tools downloaded on the computer during the onboarding process for example.
    Also a simple "double click" on agent and open the support page using the default browser .

    Save Submitting...

14. SNMP: MIB import instead of manual OID typing

    1,039 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team