Settings and activity

26 results found

1. Make the fields Priority, impact and type empty

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephan de Bot shared this idea  ·  Nov 23, 2022

2. Approval process workflows

   37 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   
   

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see workflows implemented in Atera.

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best, 

   Yakov

   Stephan de Bot supported this idea  ·  Nov 23, 2022

3. Project Ticket

   231 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Stephan de Bot supported this idea  ·  Aug 23, 2022

4. Floorplan

   90 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Stephan de Bot supported this idea  ·  Aug 23, 2022

5. IPAM

   10 votes

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   1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

6. Contract Management

   20 votes

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   2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

7. SaaS Licenses Management

   50 votes

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   Under Review  ·  2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

8. Password Manager

   149 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being

   reviewed by our product team. We

   ’

   ll keep an

   eye on the number of votes, and let you know if

   a decision is reached to implement. Thank you

   for being a partner in our process!

   Stephan de Bot supported this idea  ·  Aug 23, 2022

9. Multi-Site Support

   292 votes

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   Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

10. Project Management Tool

    134 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephan de Bot supported this idea  ·  Aug 23, 2022

11. Custom cname in agent download URL

    13 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Aug 23, 2022

12. Password protect the Atera agent from end-user uninstalls

    1,587 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Stephan de Bot supported this idea  ·  Aug 23, 2022

13. Automation based on technician reply

    38 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephan de Bot supported this idea  ·  Apr 6, 2022

14. Automatically close tickets upon resolved alerts

    73 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey,

    
    

    We're considering the development of this feature allowing the resolving of tickets when alerts are resolved. I would love to hear some thoughts about your expectations and needs.

    
    

    If you'd like to discuss this, please find my calendar for booking a short meeting here: https://yakov-atera.youcanbook.me/ 

    
    

    Thank you,

    Yakov

    Stephan de Bot supported this idea  ·  Apr 6, 2022

15. Ticket Checklist

    285 votes

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    20 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    Stephan de Bot supported this idea  ·  Apr 6, 2022

16. Free Dashboard Account

    892 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Apr 6, 2022

17. Edit Ticket Notes

    239 votes

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    25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephan de Bot supported this idea  ·  Sep 23, 2021

18. White label customer support portal

    39 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephan de Bot supported this idea  ·  Sep 23, 2021

19. Add ability to remove technicians

    126 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephan de Bot supported this idea  ·  Sep 23, 2021

20. Remote Connection Report

    155 votes

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    12 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephan de Bot supported this idea  ·  Sep 23, 2021