Settings and activity

26 results found

1. Make the fields Priority, impact and type empty

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephan de Bot shared this idea  ·  Nov 23, 2022

2. Approval process workflows

   57 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   Best regards,

   The Atera Team

   Stephan de Bot supported this idea  ·  Nov 23, 2022

3. Project Ticket

   245 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

4. Floorplan

   97 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

5. IPAM

   10 votes

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   1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

6. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   804 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

7. SaaS Licenses Management

   51 votes

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   2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

8. Password Manager

   154 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

9. Multi-Site Support

   298 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

10. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Aug 23, 2022

11. Custom cname in agent download URL

    14 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Aug 23, 2022

12. Password protect the Atera agent from end-user uninstalls

    1,618 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Stephan de Bot supported this idea  ·  Aug 23, 2022

13. Automation based on technician reply

    44 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Apr 6, 2022

14. Automatically close Alert tickets when resolved

    209 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Apr 6, 2022

15. Ticket Checklist

    309 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Stephan de Bot supported this idea  ·  Apr 6, 2022

16. Free Dashboard Account

    953 votes

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    30 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Apr 6, 2022

17. Edit Ticket Notes

    250 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021

18. Customer Portal / Service portal suggested improvements (consolidated)

    166 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021

19. Add ability to remove technicians

    130 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021

20. Remote Connection Report

    162 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021