Settings and activity

26 results found

1. Make the fields Priority, impact and type empty

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephan de Bot shared this idea  ·  Nov 23, 2022

2. Approval process workflows

   38 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Nov 23, 2022

3. Project Ticket

   243 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

4. Floorplan

   97 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

5. IPAM

   10 votes

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   1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

6. Contract Management

   21 votes

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   2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

7. SaaS Licenses Management

   50 votes

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   2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

8. Password Manager

   154 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

9. Multi-Site Support

   298 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

10. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Aug 23, 2022

11. Custom cname in agent download URL

    14 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Aug 23, 2022

12. Password protect the Atera agent from end-user uninstalls

    1,611 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Stephan de Bot supported this idea  ·  Aug 23, 2022

13. Automation based on technician reply

    39 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Apr 6, 2022

14. Automatically close tickets upon resolved alerts

    81 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Apr 6, 2022

15. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Stephan de Bot supported this idea  ·  Apr 6, 2022

16. Free Dashboard Account

    942 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Apr 6, 2022

17. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021

18. White label customer support portal

    40 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021

19. Add ability to remove technicians

    128 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021

20. Remote Connection Report

    159 votes

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    12 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021