Settings and activity

25 results found

1. Make the fields Priority, impact and type empty

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephan de Bot shared this idea  ·  Nov 23, 2022

2. Project Ticket

   248 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

3. Floorplan

   99 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

4. IPAM

   11 votes

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   1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

5. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   817 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

6. SaaS Licenses Management

   52 votes

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   2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

7. Password Manager

   154 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

8. Multi-Site Support

   412 votes

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   35 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

9. Project Management Tool

   141 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Stephan de Bot supported this idea  ·  Aug 23, 2022

10. Custom cname in agent download URL

    14 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Aug 23, 2022

11. Password protect the Atera agent from end-user uninstalls

    1,629 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Stephan de Bot supported this idea  ·  Aug 23, 2022

12. Automation based on technician reply

    44 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Apr 6, 2022

13. Automatically close Alert tickets when resolved

    214 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Apr 6, 2022

14. Ticket Checklist

    318 votes

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    23 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Stephan de Bot supported this idea  ·  Apr 6, 2022

15. Free Dashboard Account

    963 votes

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    32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Apr 6, 2022

16. Edit Ticket Notes

    296 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021

17. Customer Portal / Service portal suggested improvements (consolidated)

    167 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021

18. Add ability to remove technicians

    130 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021

19. Remote Connection Report

    163 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021

20. White label agent name

    165 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Stephan de Bot supported this idea  ·  Sep 23, 2021