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22 results found

  1. How to setup customer with multiple locations?. Customer with sub account?

    12 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    David Ungaro supported this idea  · 

  2. A means to handle separate locations

    24 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    David Ungaro supported this idea  · 

  3. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    163 votes

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    26 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    David Ungaro supported this idea  · 

  4. Import the physical address from quickbooks not the billing address.

    1 vote

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    David Ungaro shared this idea  · 

  5. Work from Home

    9 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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  6. Contract billing option for "Work from Home"

    18 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. Ability to assign a contact to multiple devices for work from home

    157 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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  8. Work from Home usage

    40 votes

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    3 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. Work from Home report

    43 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. work from home

    25 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. Mobile App Improvements

    682 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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  12. Password protect the Atera agent from end-user uninstalls

    1,536 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  13. additional phone

    8 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    David Ungaro supported this idea  · 

  14. Sophos Integration

    634 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    David Ungaro commented  · 

    Yes

  15. Integration with Direct messages systems

    807 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

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    David Ungaro commented  · 

    SMS Integrations

  16. Mobile Device Management

    2,198 votes

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    85 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

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    David Ungaro commented  · 

    Great Idea

    David Ungaro supported this idea  · 

  17. Create a Vendor Module

    13 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    David Ungaro shared this idea  · 

  18. Multi-Site Support

    284 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    David Ungaro commented  · 

    We need to be able to have one contact for multiple sites.

    David Ungaro supported this idea  · 

  19. White label mobile app for your customers

    370 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    David Ungaro supported this idea  · 

  20. Employee Onboarding/Offboarding Feature

    823 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    David Ungaro supported this idea  · 
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