Settings and activity

22 results found

1. How to setup customer with multiple locations?. Customer with sub account?

   18 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   David Ungaro supported this idea  ·  Oct 28, 2022

2. A means to handle separate locations

   28 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   David Ungaro supported this idea  ·  Oct 28, 2022

3. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   192 votes

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   31 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Public Roadmap.

   Best regards,

   The Atera Team

   David Ungaro supported this idea  ·  Oct 28, 2022

4. Import the physical address from quickbooks not the billing address.

   1 vote

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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   David Ungaro shared this idea  ·  Oct 28, 2022

5. Work from Home

   9 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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6. Contract billing option for "Work from Home"

   20 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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7. Ability to assign a contact to multiple devices for work from home

   175 votes

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   9 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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8. Work from Home usage

   42 votes

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   3 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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9. Work from Home report

   44 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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10. work from home

    28 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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11. Mobile App Improvements

    752 votes

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    41 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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12. Password protect the Atera agent from end-user uninstalls

    1,622 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

13. additional phone

    8 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    David Ungaro supported this idea  ·  Dec 17, 2021

14. Sophos Integration

    667 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    David Ungaro commented  ·  Dec 17, 2021  ·  Edit…  ·  Delete…

    Yes

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15. Integration with Direct messages systems

    852 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    David Ungaro commented  ·  Dec 17, 2021  ·  Edit…  ·  Delete…

    SMS Integrations

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16. Mobile Device Management

    2,309 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

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    David Ungaro commented  ·  Dec 17, 2021  ·  Edit…  ·  Delete…

    Great Idea

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    David Ungaro supported this idea  ·  Sep 30, 2021

17. Create a Vendor Module

    13 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    David Ungaro shared this idea  ·  Sep 30, 2021

18. Multi-Site Support

    299 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    David Ungaro commented  ·  Sep 30, 2021  ·  Edit…  ·  Delete…

    We need to be able to have one contact for multiple sites.

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    David Ungaro supported this idea  ·  Sep 30, 2021

19. White label mobile app for your customers

    391 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    David Ungaro supported this idea  ·  Sep 30, 2021

20. Employee Onboarding/Offboarding Feature

    879 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    David Ungaro supported this idea  ·  Sep 30, 2021